Call line opening soon

Jay County, Indiana · Portland

Water damage restoration in Jay County, Indiana

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Portland, Dunkirk and Redkey. Start the steps below while you wait.

Answered 24/7 by a participating local provider. We're a referral service and don't do the work ourselves. How it works

Start here

What's happening?

Pick the closest match. These steps limit the damage and protect your insurance claim. Skip anything that isn't safe.

Burst or frozen pipe: what to do in your Jay County home right now

Jay County averages 34 nights a year at 20°F or colder, mostly November to March, and 51% of its homes predate 1960.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your Jay County home right now

Heavy rain days of an inch or more come about 6.2 times a year here, most often in July. A sump pump that hasn't run since last season is a common weak point.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your Jay County home right now

Sewage backups in Jay County spike on heavy-rain days, about 6.2 a year, when sewer mains fill up and water finds the lowest drain.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your Jay County home right now

Roof leaks here come from summer downpours and, with about 82 freeze-thaw days a year, from winter ice dams. Most show up as ceiling stains in the room below.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your Jay County home right now

27% of occupied homes in Jay County heat mainly with wood or propane, above the Indiana county median of 17%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your Jay County home right now

Muggy summer nights, lows of 65°F or more, come about 33 times a year in Jay County. Mold after a leak spreads fastest from June through August.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in Jay County get water damage

Jay County covers 384 square miles of northeast Indiana, with about 20,229 residents and 8,904 homes. The county seat is Portland, and Dunkirk, Redkey and Pennville round out the largest towns. It has some of the oldest housing in the state: the median home went up in 1959.

56/100 Water Damage Risk Index: Elevated Jay County ranks 25 of 92 Indiana counties. See the statewide ranking and method.
1

Aging plumbing

51% of homes built before 1960

Spotting hidden leaks →
2

Leaks in empty homes

12% of homes vacant

Shutoffs and leak sensors →
3

Wood and propane heat

27% of homes

Fire and smoke damage →

The three factors where Jay County ranks highest compared with other Indiana counties.

Weather

Pipe-freeze risk in Jay County sits near the middle of the state. From 2015–2024 it averaged 34 nights a year at 20°F or colder, the range where pipes in exterior walls, crawl spaces and unheated garages freeze, and 111 nights at or below 32°F. That ranks 37th of 92 counties.

On January 31, 2019 the low fell to about -14°F, and in the stretch ending March 2015 the county went 19 days in a row below freezing. Leaks from split pipes typically appear the day the thaw arrives.

Expect the hardest freezes in January, inside a season that runs November to March. That's when an outdoor spigot left connected to a hose, or a pipe in a crawl space, is most likely to split.

Freezing nights typically start around Oct 23 and end around Apr 24.

Jay gets fewer downpours than most Indiana counties, but they still fill basements. Of roughly 40.9 inches of yearly precipitation, the damage comes from the 6.2 days a year with an inch or more, ranked 69th of 92. April, June and July see the most. The single wettest day in the record: 2.48 inches, June 27, 2015. The worst three-day stretch dropped 3.61 inches, ending December 29, 2015, the kind of soaking that overwhelms sump pumps and storm sewers.

Freeze-thaw days, below freezing overnight and above it by afternoon, come about 82 times a year here. They're the main driver of ice dams and of water working its way through foundation cracks in late winter.

26
Freezing nights per month, 2015–2024 average
1.2
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What Jay County's homes are made of

73% of homes in Jay County predate 1980, above the Indiana county median of 58.2%, which ranks 10th of Indiana's 92 counties.

Before 1960 is when 51% of these homes went up. Galvanized supply lines and cast iron drains were standard then, and after 60-plus years both corrode and crack, often out of sight inside a wall or under a slab.

The Census counted 12% of homes as vacant, above the Indiana county median of 9.2%. Empty houses are where a small leak turns into a large claim, because nobody is there to hear it.

Homes by year built

  • Before 194034%
  • 1940–195917%
  • 1960–197922%
  • 1980–199917%
  • 2000 or later10%
Owner-occupied
80%
Indiana median 77%
Single-family
86%
of all homes
Median home value
$118k
Indiana median $179k

Beyond water

Mold and fire damage in Jay County

Mold

About 33 nights a year in Jay County stay at 65°F or warmer, a sign of muggy summer air (63rd of 92 counties). June is the wettest month. Mold grows when indoor humidity stays above about 60%, the EPA's ceiling. A basement dehumidifier set to 50% and drying anything wet within 24 to 48 hours prevents most problems.

Mold remediation: what to expect

Fire and smoke

By main heating fuel, Jay County homes break down as 43% utility gas, 25% electric, 20% propane and 7% wood. Wood and propane heat are more common here than the state median. Have chimneys swept and fuel-burning appliances serviced each fall, and keep three feet clear around stoves and space heaters.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across Jay County. The largest communities by population:

  • Portland6,416
  • Dunkirk1,861
  • Redkey1,332
  • Pennville619
  • Bryant258
  • Salamonia218

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Adams and Wells get more pipe-freeze nights than Jay. Randolph County has the oldest housing nearby, with 76% of homes built before 1980.

By the numbers

Jay County compared with Indiana

FactorJayIndiana medianRank
Homes built before 1960 51% 35% 6 of 92
Homes built before 1980 73% 58% 10 of 92
Homes built 2000 or later 10% 18% 82 of 92
Manufactured or mobile homes 4.9% 6.4% 55 of 92
Vacant homes 12% 9.2% 18 of 92
Wood or propane heat 27% 17% 20 of 92
Nights at 20°F or colder 34/yr 33/yr 37 of 92
Days with 1 inch+ of rain 6.2/yr 7.8/yr 69 of 92
Freeze-thaw days 82/yr 84/yr 53 of 92
Muggy nights (65°F+) 33/yr 38/yr 63 of 92

Rank 1 is the highest value. Bars run from the lowest to the highest Indiana county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

Jay County water damage FAQ

Which towns in Jay County does this cover?
Calls are routed to restoration companies that serve all of Jay County, including Portland, Dunkirk, Redkey, Pennville, Bryant and Salamonia, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Jay County?
About 34 nights a year get to 20°F or below, concentrated in January. The longest cold spell in the 2015–2024 record was 19 days below freezing.
What causes the most water damage in Jay County?
Based on the county's housing and weather data, the biggest local factors are aging plumbing, leaks in empty homes and wood and propane heat. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Jay County?
Sudden, accidental damage like a burst pipe is usually covered. With 6.2 heavy-rain days a year here, the gaps that matter most are basement water: sewer and sump backups need a water backup endorsement, and surface flooding or groundwater needs a separate flood policy.
How fast does mold start in a Jay County home?
The EPA advises drying wet materials within 24 to 48 hours. In June, the county's wettest month, and on the 33 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in Jay County: freezing from November to March, heavy rain in April, June and July.

Call line opening soon

Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

Opening soon Checklist