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Montgomery County, North Carolina · Troy

Water damage restoration in Montgomery County, North Carolina

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Troy, Biscoe and Star. Start the steps below while you wait.

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Pick the closest match. These steps limit the damage and protect your insurance claim. Skip anything that isn't safe.

Burst or frozen pipe: what to do in your Montgomery County home right now

Pipes freeze in Montgomery County on about 3 nights a year, mostly January. Older homes, 20% of the stock here, are most at risk.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your Montgomery County home right now

September brings the most downpours to Montgomery County, part of 11.1 heavy-rain days a year. Check the sump first.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your Montgomery County home right now

Sewage backups in Montgomery County spike on heavy-rain days, about 11.1 a year, when sewer mains fill up and water finds the lowest drain.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your Montgomery County home right now

Montgomery County's wettest day in the 2015–2024 record brought 5.56 inches, and about 43 freeze-thaw days a year mean ice dams in some winters.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your Montgomery County home right now

14% of occupied homes in Montgomery County heat mainly with wood or propane, above the North Carolina county median of 11.7%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your Montgomery County home right now

Muggy summer nights, lows of 65°F or more, come about 95 times a year in Montgomery County. Mold after a leak spreads fastest from June through August.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in Montgomery County get water damage

Montgomery County covers 492 square miles of central North Carolina, with about 26,007 residents and 14,998 homes. Troy is the county seat; Biscoe, Star and Mount Gilead are the next largest communities. The county's median home was built in 1984.

44/100 Water Damage Risk Index: Moderate Montgomery County ranks 70 of 100 North Carolina counties. See the statewide ranking and method.
1

Mobile home freeze-ups

29% manufactured homes

Keeping lines from freezing →
2

Leaks in empty homes

29% of homes vacant

Shutoffs and leak sensors →
3

Aging plumbing

20% of homes built before 1960

Spotting hidden leaks →

The three factors where Montgomery County ranks highest compared with other North Carolina counties.

Weather

Montgomery County is milder than most of North Carolina, but not mild enough to skip winterizing. It averaged 44 freezing nights a year over 2015–2024, 3 of them at 20°F or colder, cold enough for pipes in outside walls and crawl spaces to freeze. Among 100 North Carolina counties that's 74th.

The longest cold spell was straight 4 days without the temperature rising above freezing, ending in January 2018. The coldest night reached about 7°F on January 7, 2018. Burst pipes usually show up when a spell like that breaks and the ice thaws.

Most freezing nights fall from January, peaking in January. Disconnect garden hoses and shut off outdoor spigots before the first hard frost, and keep the heat at 55°F or higher if you'll be away.

On average the first fall freeze arrives around Nov 12 and the last spring freeze around Mar 18.

Rainfall is about average for North Carolina. The county gets about 51.2 inches of rain and melted snow a year, with 11.1 days of an inch or more (60th of 100). Those downpours cluster in April, September and October, when sump pumps and gutters are tested hardest. The wettest day on record brought 5.56 inches on September 17, 2018. Multi-day storms matter most for basements; the wettest three days on record here totaled 12.54 inches (through September 17, 2018).

Freeze-thaw days, below freezing overnight and above it by afternoon, come about 43 times a year here. They're the main driver of ice dams and of water working its way through foundation cracks in late winter.

16
Freezing nights per month, 2015–2024 average
1.7
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What Montgomery County's homes are made of

North Carolina's 100 counties range widely in housing age; Montgomery ranks 39th, with 44% of its homes built before 1980.

Housing age is mixed: 20% of homes are pre-1960 and 24% are 2000 or newer. Ask any plumber which era your house is from and you'll know which failures to watch for.

The 1980s and 1990s account for 32% of the county's homes. If yours is from those decades, look under the sinks and at the water heater for gray plastic pipe stamped PB, which is polybutylene and leak-prone.

Manufactured and mobile homes make up 29% of the housing here. Water lines in the underbelly depend on intact skirting and working heat tape, and they're usually the first to freeze in a cold snap.

29% of homes were vacant at survey time. A leak in an empty rental or seasonal house can run for days before anyone notices, which is why those losses tend to be larger.

Homes by year built

  • Before 19409%
  • 1940–195911%
  • 1960–197924%
  • 1980–199932%
  • 2000 or later24%
Owner-occupied
75%
North Carolina median 73%
Single-family
65%
of all homes
Median home value
$162k
North Carolina median $220k

Beyond water

Mold and fire damage in Montgomery County

Mold

Montgomery County averages 95 warm, muggy nights a year (lows of 65°F or more) and gets the most rain in September. Mold grows when indoor humidity stays above about 60%, the EPA's ceiling. A basement dehumidifier set to 50% and drying anything wet within 24 to 48 hours prevents most problems.

Mold remediation: what to expect

Fire and smoke

By main heating fuel, Montgomery County homes break down as 4% utility gas, 77% electric, 11% propane and 2% wood. Wood heat is more common here than in most North Carolina counties. Heating equipment is one of the leading causes of home fires nationally, and the NFPA recommends having chimneys and vents inspected every year.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across Montgomery County. The largest communities by population:

  • Troy2,926
  • Biscoe2,116
  • Star1,282
  • Mount Gilead1,197
  • Candor1,160

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Davidson, Randolph and Stanly get more pipe-freeze nights than Montgomery. It also has the most heavy-rain days in its area. Richmond County has the oldest housing nearby, with 57% of homes built before 1980.

By the numbers

Montgomery County compared with North Carolina

FactorMontgomeryNorth Carolina medianRank
Homes built before 1960 20% 18% 35 of 100
Homes built before 1980 44% 41% 39 of 100
Homes built 2000 or later 24% 26% 62 of 100
Manufactured or mobile homes 29% 17% 12 of 100
Vacant homes 29% 13% 17 of 100
Wood or propane heat 14% 12% 45 of 100
Nights at 20°F or colder 3/yr 5/yr 74 of 100
Days with 1 inch+ of rain 11/yr 12/yr 60 of 100
Freeze-thaw days 43/yr 57/yr 71 of 100
Muggy nights (65°F+) 95/yr 89/yr 40 of 100

Rank 1 is the highest value. Bars run from the lowest to the highest North Carolina county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

Montgomery County water damage FAQ

Which towns in Montgomery County does this cover?
Calls are routed to restoration companies that serve all of Montgomery County, including Troy, Biscoe, Star, Mount Gilead and Candor, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Montgomery County?
From 2015–2024 the county averaged 3 nights a year at 20°F or colder, mostly January. Pipes in exterior walls, crawl spaces, garages and mobile home underbellies freeze first.
What causes the most water damage in Montgomery County?
Based on the county's housing and weather data, the biggest local factors are mobile home freeze-ups, leaks in empty homes and aging plumbing. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Montgomery County?
A burst pipe or a failed water heater is usually covered. Rain-driven basement water usually isn't, unless you added water backup coverage, and floodwater needs a flood policy. April, September and October are when Montgomery County gets the most heavy rain.
How fast does mold start in a Montgomery County home?
The EPA advises drying wet materials within 24 to 48 hours. In September, the county's wettest month, and on the 95 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in Montgomery County: freezing from January, heavy rain in April, September and October.

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Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

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