Water damage restoration in New Hanover County, North Carolina
Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Wilmington, Murraysville and Myrtle Grove. Start the steps below while you wait.
Mold or musty smell: what to do in your New Hanover County home right now
Muggy summer nights, lows of 65°F or more, come about 123 times a year in New Hanover County. Mold after a leak spreads fastest from June through August.
With 120,050 homes and around 235,229 residents, New Hanover County is 192 square miles of southeast North Carolina. Besides Wilmington, the county seat, the biggest communities are Murraysville, Myrtle Grove and Kings Grant. Much of its housing is recent, with a median build year of 1993.
The three factors where New Hanover County ranks highest compared with other North Carolina counties.
Weather
Winters here are on the gentler end for North Carolina, and pipes still freeze. In the 2015–2024 record the county logged about 2 nights a year at or below 20°F (91st of 100) and 32 below freezing. Twenty degrees is roughly where uninsulated pipes start to freeze.
Most freezing nights fall from January, peaking in January. Disconnect garden hoses and shut off outdoor spigots before the first hard frost, and keep the heat at 55°F or higher if you'll be away.
Freezing nights typically start around Nov 24 and end around Mar 17.
Heavy rain is a bigger factor here than in most of North Carolina. Of roughly 61.3 inches of yearly precipitation, the damage comes from the 16.5 days a year with an inch or more, ranked 4th of 100. June, August and September see the most. The single wettest day in the record: 8.42 inches, September 15, 2018. The worst three-day stretch dropped 17.22 inches, ending September 16, 2018, the kind of soaking that overwhelms sump pumps and storm sewers.
The temperature crosses 32°F in both directions on roughly 32 days a year. Each cycle melts and refreezes water at roof edges and in foundation cracks, which is how ice dams and basement seepage get started.
Freezing nights per month, 2015–2024 average
Days with 1 inch or more of rain per month, 2015–2024 average
Housing
What New Hanover County's homes are made of
North Carolina's 100 counties range widely in housing age; New Hanover ranks 79th, with 31% of its homes built before 1980.
37% of homes were built in 2000 or later, more than in most of North Carolina. Newer plumbing rarely corrodes, so damage here tends to come from appliance supply lines, water heaters, sump pumps and storms.
About 32% of homes went up between 1980 and 1999. Some houses from the late 1970s to the mid-1990s were plumbed with polybutylene, a gray plastic pipe known for failing at fittings. A plumber can tell you in a few minutes whether you have it.
Renters occupy 39% of homes. If you rent, the building is usually the landlord's to repair, but your belongings are only covered by renters insurance.
Homes by year built
Before 19405%
1940–19598%
1960–197917%
1980–199932%
2000 or later37%
Owner-occupied
61%
North Carolina median 73%
Single-family
67%
of all homes
Median home value
$388k
North Carolina median $220k
Beyond water
Mold and fire damage in New Hanover County
Mold
New Hanover County averages 123 warm, muggy nights a year (lows of 65°F or more) and gets the most rain in September. Keep indoor humidity under 60%, as the EPA advises, and dry any leak within 24 to 48 hours; in a humid month a wet basement left alone won't dry by itself.
Main heating fuel in New Hanover County's occupied homes: 9% utility gas, 88% electric, 2% propane and under 1% wood. Heating equipment, cooking and electrical failures cause most home fires nationally. Even a small kitchen fire can leave soot through the whole house, because smoke follows air currents into closets, ducts and attic space.
Calls connect to restoration companies that work across New Hanover County. The largest communities by population:
Wilmington120,805
Murraysville16,339
Myrtle Grove12,637
Kings Grant9,003
Ogden8,249
Porters Neck7,654
Carolina Beach6,745
Silver Lake6,563
Wrightsboro6,287
Northchase5,896
Skippers Corner3,792
Bayshore2,949
Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.
Nearby
Neighboring counties
Pender gets more pipe-freeze nights than New Hanover. It also has the most heavy-rain days in its area. Its housing is the oldest in the area by share of homes built before 1980.
Rank 1 is the highest value. Bars run from the lowest to the highest North Carolina county; the tick marks the median; orange means higher water damage risk than the median, green means lower.
Questions
New Hanover County water damage FAQ
Which towns in New Hanover County does this cover?
Calls are routed to restoration companies that serve all of New Hanover County, including Wilmington, Murraysville, Myrtle Grove, Kings Grant, Ogden and Porters Neck, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in New Hanover County?
From 2015–2024 the county averaged 2 nights a year at 20°F or colder, mostly January. Pipes in exterior walls, crawl spaces, garages and mobile home underbellies freeze first.
What causes the most water damage in New Hanover County?
Based on the county's housing and weather data, the biggest local factors are muggy, mold-friendly summers, heavy rain and basements and leaks in empty homes. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in New Hanover County?
Sudden, accidental damage like a burst pipe is usually covered. With 16.5 heavy-rain days a year here, the gaps that matter most are basement water: sewer and sump backups need a water backup endorsement, and surface flooding or groundwater needs a separate flood policy.
How fast does mold start in a New Hanover County home?
The EPA advises drying wet materials within 24 to 48 hours. In September, the county's wettest month, and on the 123 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.
Water won't wait. Neither should you.
Peak risk months in New Hanover County: freezing from January, heavy rain in June, August and September.
Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology