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Pender County, North Carolina · Burgaw

Water damage restoration in Pender County, North Carolina

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Hampstead, Surf City and Burgaw. Start the steps below while you wait.

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Burst or frozen pipe: what to do in your Pender County home right now

Pipes freeze in Pender County on about 3 nights a year, mostly January. Older homes, 9% of the stock here, are most at risk.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your Pender County home right now

Basements flood here mostly in August. Pender County averages 14.8 days a year with an inch of rain or more.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your Pender County home right now

9% of homes here predate 1960, when clay and cast iron sewer laterals were standard. Roots and cracks in those lines are a common cause of backups.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your Pender County home right now

Pender County's wettest day in the 2015–2024 record brought 7.76 inches, and about 38 freeze-thaw days a year mean ice dams in some winters.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your Pender County home right now

7% of occupied homes in Pender County heat mainly with wood or propane, below the North Carolina county median of 11.7%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your Pender County home right now

Muggy summer nights, lows of 65°F or more, come about 113 times a year in Pender County. Mold after a leak spreads fastest from June through August.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in Pender County get water damage

Pender County covers 871 square miles of southeast North Carolina, with about 65,550 residents and 31,844 homes. The county seat is Burgaw, and Hampstead, Surf City and Rocky Point round out the largest towns. Much of its housing is recent, with a median build year of 1998.

43/100 Water Damage Risk Index: Moderate Pender County ranks 74 of 100 North Carolina counties. See the statewide ranking and method.
1

Muggy, mold-friendly summers

113 nights a year at 65°F or warmer

Mold after water damage →
2

Heavy rain and basements

14.8 days a year with an inch or more

Basement waterproofing →
3

Leaks in empty homes

21% of homes vacant

Shutoffs and leak sensors →

The three factors where Pender County ranks highest compared with other North Carolina counties.

Weather

Winters here are on the gentler end for North Carolina, and pipes still freeze. It averaged 38 freezing nights a year over 2015–2024, 3 of them at 20°F or colder, cold enough for pipes in outside walls and crawl spaces to freeze. Among 100 North Carolina counties that's 74th.

Expect the hardest freezes in January, inside a season that runs January. That's when an outdoor spigot left connected to a hose, or a pipe in a crawl space, is most likely to split.

Freezing nights typically start around Nov 21 and end around Mar 19.

Heavy rain is a bigger factor here than in most of North Carolina. About 14.8 days a year bring an inch or more (13th of 100), most often in August, out of 59.6 inches of total precipitation. On September 6, 2019, 7.76 inches fell in a single day. The worst three-day stretch dropped 15.06 inches, ending September 16, 2018, the kind of soaking that overwhelms sump pumps and storm sewers.

About 38 days a year swing from below freezing at night to above freezing by day. Those freeze-thaw cycles feed ice dams on roofs, open cracks in foundations and driveways, and stress pipes that are already marginal.

15
Freezing nights per month, 2015–2024 average
1.9
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What Pender County's homes are made of

Roughly 20% of the county's housing was built before 1980. That puts Pender among the newer housing stocks of North Carolina's 100 counties.

Growth since 2000 added 46% of today's homes. In houses that new, the weak points are washing machine hoses, ice maker lines, water heaters and sump pumps rather than the pipes in the walls.

About 34% of homes went up between 1980 and 1999. Some houses from the late 1970s to the mid-1990s were plumbed with polybutylene, a gray plastic pipe known for failing at fittings. A plumber can tell you in a few minutes whether you have it.

21% of homes are manufactured or mobile homes, above the North Carolina county median of 17.4%. Their water lines run under the floor behind the skirting, so a torn skirt or failed heat tape freezes them faster than lines in a site-built house.

The Census counted 21% of homes as vacant, above the North Carolina county median of 13.1%. Empty houses are where a small leak turns into a large claim, because nobody is there to hear it.

Homes by year built

  • Before 19404%
  • 1940–19595%
  • 1960–197911%
  • 1980–199934%
  • 2000 or later46%
Owner-occupied
83%
North Carolina median 73%
Single-family
73%
of all homes
Median home value
$299k
North Carolina median $220k

Beyond water

Mold and fire damage in Pender County

Mold

Pender County averages 113 warm, muggy nights a year (lows of 65°F or more) and gets the most rain in August. The EPA recommends keeping indoor humidity below 60%, ideally 30 to 50%. Basements can pass 60% on their own in summer, so a dehumidifier matters even without a leak, and anything wet should be dried within 24 to 48 hours.

Mold remediation: what to expect

Fire and smoke

Heating fuel matters for fire risk. In Pender County it's 1% utility gas, 90% electric, 6% propane and under 1% wood. Most homes here heat with gas or electricity, so cooking and electrical faults are the likelier fire sources. Even a contained kitchen fire can send soot through the ductwork to every room.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across Pender County. The largest communities by population:

  • Hampstead9,292
  • Surf City4,396
  • Burgaw3,850
  • Rocky Point1,020
  • St. Helena544
  • Atkinson485
  • Topsail Beach406
  • Watha271
  • Long Creek206

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Pender gets more pipe-freeze nights than any of its neighbors. Columbus County has the oldest housing nearby, with 47% of homes built before 1980.

By the numbers

Pender County compared with North Carolina

FactorPenderNorth Carolina medianRank
Homes built before 1960 9.2% 18% 92 of 100
Homes built before 1980 20% 41% 96 of 100
Homes built 2000 or later 46% 26% 9 of 100
Manufactured or mobile homes 21% 17% 37 of 100
Vacant homes 21% 13% 30 of 100
Wood or propane heat 6.6% 12% 82 of 100
Nights at 20°F or colder 3/yr 5/yr 74 of 100
Days with 1 inch+ of rain 15/yr 12/yr 13 of 100
Freeze-thaw days 38/yr 57/yr 83 of 100
Muggy nights (65°F+) 113/yr 89/yr 10 of 100

Rank 1 is the highest value. Bars run from the lowest to the highest North Carolina county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

Pender County water damage FAQ

Which towns in Pender County does this cover?
Calls are routed to restoration companies that serve all of Pender County, including Hampstead, Surf City, Burgaw, Rocky Point, St. Helena and Atkinson, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Pender County?
Pipe-freeze weather, 20°F or colder, comes about 3 nights a year in Pender County, from January. Pipes along outside walls and in crawl spaces go first.
What causes the most water damage in Pender County?
Based on the county's housing and weather data, the biggest local factors are muggy, mold-friendly summers, heavy rain and basements and leaks in empty homes. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Pender County?
Pipe bursts and appliance failures are typically covered; slow leaks, seepage and floodwater typically aren't. Ask your agent about water backup coverage, given 14.8 heavy-rain days a year here.
How fast does mold start in a Pender County home?
The EPA advises drying wet materials within 24 to 48 hours. In August, the county's wettest month, and on the 113 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in Pender County: freezing from January, heavy rain in July, August and September.

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Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

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