Call line opening soon

Mason County, West Virginia · Point Pleasant

Water damage restoration in Mason County, West Virginia

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Point Pleasant, New Haven and Mason. Start the steps below while you wait.

Answered 24/7 by a participating local provider. We're a referral service and don't do the work ourselves. How it works

Start here

What's happening?

Pick the closest match. These steps limit the damage and protect your insurance claim. Skip anything that isn't safe.

Burst or frozen pipe: what to do in your Mason County home right now

Mason County averages 24 nights a year at 20°F or colder, mostly November to March, and 30% of its homes predate 1960.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your Mason County home right now

Heavy rain days of an inch or more come about 6.4 times a year here, most often in June. A sump pump that hasn't run since last season is a common weak point.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your Mason County home right now

Backups often follow heavy rain, which Mason County gets about 6.4 days a year, when storm water overloads sewer mains and pushes up through the lowest drain in the house.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your Mason County home right now

In Mason County, 2.34 inches fell on the wettest day of the 2015–2024 record. Storms like that, and ice dams in snowy winters, cause most roof leaks.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your Mason County home right now

16% of occupied homes in Mason County heat mainly with wood or propane, above the West Virginia county median of 10.1%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your Mason County home right now

With 37 muggy nights a year, mold in Mason County can appear within days of a leak. Dry first, then clean.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in Mason County get water damage

With 12,179 homes and around 25,043 residents, Mason County is 431 square miles of western West Virginia. Besides Point Pleasant, the county seat, the biggest communities are New Haven, Mason and Gallipolis Ferry. Half the homes here were built before 1978, half after.

43/100 Water Damage Risk Index: Moderate Mason County ranks 40 of 55 West Virginia counties. See the statewide ranking and method.
1

Muggy, mold-friendly summers

37 nights a year at 65°F or warmer

Mold after water damage →
2

Mobile home freeze-ups

25% manufactured homes

Keeping lines from freezing →
3

Wood and propane heat

16% of homes

Fire and smoke damage →

The three factors where Mason County ranks highest compared with other West Virginia counties.

Weather

Pipe-freeze risk in Mason County sits near the middle of the state. From 2015–2024 it averaged 24 nights a year at 20°F or colder, the range where pipes in exterior walls, crawl spaces and unheated garages freeze, and 100 nights at or below 32°F. That ranks 31st of 55 counties.

On February 20, 2015 the low fell to about -14°F, and in the stretch ending January 2018 the county went 13 days in a row below freezing. Leaks from split pipes typically appear the day the thaw arrives.

The freeze season here runs November to March, with January the coldest. If you travel then, leave the thermostat at 55°F or above and open sink cabinets on outside walls.

Freezing nights typically start around Oct 30 and end around Apr 21.

Mason gets fewer downpours than most West Virginia counties, but they still fill basements. About 6.4 days a year bring an inch or more (40th of 55), most often in June, out of 44.2 inches of total precipitation. On September 10, 2018, 2.34 inches fell in a single day. The worst three-day stretch dropped 3.97 inches, ending September 10, 2018, the kind of soaking that overwhelms sump pumps and storm sewers.

Freeze-thaw days, below freezing overnight and above it by afternoon, come about 88 times a year here. They're the main driver of ice dams and of water working its way through foundation cracks in late winter.

23
Freezing nights per month, 2015–2024 average
1
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What Mason County's homes are made of

52% of homes in Mason County predate 1980, close to the West Virginia county median of 55.1%, which ranks 35th of West Virginia's 55 counties.

22% of homes were built in 2000 or later, more than in most of West Virginia. Newer plumbing rarely corrodes, so damage here tends to come from appliance supply lines, water heaters, sump pumps and storms.

The 1980s and 1990s account for 26% of the county's homes. If yours is from those decades, look under the sinks and at the water heater for gray plastic pipe stamped PB, which is polybutylene and leak-prone.

Manufactured and mobile homes make up 25% of the housing here. Water lines in the underbelly depend on intact skirting and working heat tape, and they're usually the first to freeze in a cold snap.

Homes by year built

  • Before 194012%
  • 1940–195918%
  • 1960–197923%
  • 1980–199926%
  • 2000 or later22%
Owner-occupied
82%
West Virginia median 79%
Single-family
68%
of all homes
Median home value
$120k
West Virginia median $149k

Beyond water

Mold and fire damage in Mason County

Mold

Summer nights that don't drop below 65°F, a good marker of humid air, come about 37 times a year here, above the West Virginia county median of 27. Mold grows when indoor humidity stays above about 60%, the EPA's ceiling. A basement dehumidifier set to 50% and drying anything wet within 24 to 48 hours prevents most problems.

Mold remediation: what to expect

Fire and smoke

Main heating fuel in Mason County's occupied homes: 20% utility gas, 63% electric, 12% propane and 4% wood. Propane heat is more common here than in most West Virginia counties. Heating equipment is one of the leading causes of home fires nationally, and the NFPA recommends having chimneys and vents inspected every year.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across Mason County. The largest communities by population:

  • Point Pleasant3,961
  • New Haven1,493
  • Mason787
  • Gallipolis Ferry731
  • Hartford City557
  • Leon252
  • Clifton211
  • Apple Grove202
  • Henderson174

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Mason gets more pipe-freeze nights than any of its neighbors. Cabell County has the oldest housing nearby, with 65% of homes built before 1980.

By the numbers

Mason County compared with West Virginia

FactorMasonWest Virginia medianRank
Homes built before 1960 30% 31% 31 of 55
Homes built before 1980 52% 55% 35 of 55
Homes built 2000 or later 22% 17% 11 of 55
Manufactured or mobile homes 25% 16% 8 of 55
Vacant homes 16% 17% 30 of 55
Wood or propane heat 16% 10% 22 of 55
Nights at 20°F or colder 24/yr 25/yr 31 of 55
Days with 1 inch+ of rain 6.4/yr 6.8/yr 40 of 55
Freeze-thaw days 88/yr 89/yr 29 of 55
Muggy nights (65°F+) 37/yr 27/yr 11 of 55

Rank 1 is the highest value. Bars run from the lowest to the highest West Virginia county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

Mason County water damage FAQ

Which towns in Mason County does this cover?
Calls are routed to restoration companies that serve all of Mason County, including Point Pleasant, New Haven, Mason, Gallipolis Ferry, Hartford City and Leon, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Mason County?
From 2015–2024 the county averaged 24 nights a year at 20°F or colder, mostly November to March. Pipes in exterior walls, crawl spaces, garages and mobile home underbellies freeze first.
What causes the most water damage in Mason County?
Based on the county's housing and weather data, the biggest local factors are muggy, mold-friendly summers, mobile home freeze-ups and wood and propane heat. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Mason County?
Sudden, accidental damage like a burst pipe is usually covered. With 6.4 heavy-rain days a year here, the gaps that matter most are basement water: sewer and sump backups need a water backup endorsement, and surface flooding or groundwater needs a separate flood policy.
How fast does mold start in a Mason County home?
The EPA advises drying wet materials within 24 to 48 hours. In July, the county's wettest month, and on the 37 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in Mason County: freezing from November to March, heavy rain in February, June and July.

Call line opening soon

Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

Opening soon Checklist