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DuPage County, Illinois · Wheaton

Water damage restoration in DuPage County, Illinois

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Naperville, Wheaton and Downers Grove. Start the steps below while you wait.

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Pick the closest match. These steps limit the damage and protect your insurance claim. Skip anything that isn't safe.

Burst or frozen pipe: what to do in your DuPage County home right now

DuPage County averages 45 nights a year at 20°F or colder, mostly November to March, and 18% of its homes predate 1960.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your DuPage County home right now

June brings the most downpours to DuPage County, part of 6.6 heavy-rain days a year. Check the sump first.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your DuPage County home right now

Backups often follow heavy rain, which DuPage County gets about 6.6 days a year, when storm water overloads sewer mains and pushes up through the lowest drain in the house.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your DuPage County home right now

In DuPage County, 3.55 inches fell on the wettest day of the 2015–2024 record. Storms like that, and ice dams in snowy winters, cause most roof leaks.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your DuPage County home right now

1% of occupied homes in DuPage County heat mainly with wood or propane, below the Illinois county median of 16.5%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your DuPage County home right now

With 37 muggy nights a year, mold in DuPage County can appear within days of a leak. Dry first, then clean.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in DuPage County get water damage

With 367,152 homes and around 930,024 residents, DuPage County is 328 square miles of northeast Illinois. Besides Wheaton, the county seat, the biggest communities are Naperville, Downers Grove and Elmhurst. Half the homes here were built before 1978, half after.

30/100 Water Damage Risk Index: Moderate DuPage County ranks 98 of 102 Illinois counties. See the statewide ranking and method.
1

Frozen pipes

45 nights a year at 20°F or colder

Preventing frozen pipes →
2

Freeze-thaw and ice dams

86 freeze-thaw days a year

Ice dams and ceiling leaks →
3

Muggy, mold-friendly summers

37 nights a year at 65°F or warmer

Mold after water damage →

The three factors where DuPage County ranks highest compared with other Illinois counties.

Weather

DuPage County gets more hard-freeze nights than most of Illinois. It averaged 120 freezing nights a year over 2015–2024, 45 of them at 20°F or colder, cold enough for pipes in outside walls and crawl spaces to freeze. Among 102 Illinois counties that's 21st.

Cold snaps are the real risk. The worst in the record lasted 18 days below freezing (ending March 2015), and the low bottomed out near -24°F on January 31, 2019.

Most freezing nights fall from November to March, peaking in January. Disconnect garden hoses and shut off outdoor spigots before the first hard frost, and keep the heat at 55°F or higher if you'll be away.

Freezing nights typically start around Oct 30 and end around Apr 24.

DuPage gets fewer downpours than most Illinois counties, but they still fill basements. Of roughly 39.1 inches of yearly precipitation, the damage comes from the 6.6 days a year with an inch or more, ranked 92nd of 102. June, July and October see the most. The single wettest day in the record: 3.55 inches, October 15, 2017. The worst three-day stretch dropped 4.15 inches, ending October 15, 2017, the kind of soaking that overwhelms sump pumps and storm sewers.

Freeze-thaw days, below freezing overnight and above it by afternoon, come about 86 times a year here. They're the main driver of ice dams and of water working its way through foundation cracks in late winter.

28
Freezing nights per month, 2015–2024 average
1.1
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What DuPage County's homes are made of

Roughly 54% of the county's housing was built before 1980. That puts DuPage among the newer housing stocks of Illinois's 102 counties.

Housing age is mixed: 18% of homes are pre-1960 and 15% are 2000 or newer. Ask any plumber which era your house is from and you'll know which failures to watch for.

32% date from 1980 to 1999, the window when polybutylene, a gray flexible plastic supply pipe, was used in some homes. It's prone to leaks at the fittings, so it's worth checking for in a house from those years.

Homes by year built

  • Before 19405%
  • 1940–195912%
  • 1960–197936%
  • 1980–199932%
  • 2000 or later15%
Owner-occupied
73%
Illinois median 77%
Single-family
70%
of all homes
Median home value
$391k
Illinois median $135k

Beyond water

Mold and fire damage in DuPage County

Mold

Summer nights that don't drop below 65°F, a good marker of humid air, come about 37 times a year here, below the Illinois county median of 51. Mold grows when indoor humidity stays above about 60%, the EPA's ceiling. A basement dehumidifier set to 50% and drying anything wet within 24 to 48 hours prevents most problems.

Mold remediation: what to expect

Fire and smoke

Main heating fuel in DuPage County's occupied homes: 83% utility gas, 15% electric, 1% propane and under 1% wood. Heating equipment, cooking and electrical failures cause most home fires nationally. Even a small kitchen fire can leave soot through the whole house, because smoke follows air currents into closets, ducts and attic space.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across DuPage County. The largest communities by population:

  • Naperville150,692
  • Wheaton53,557
  • Downers Grove50,054
  • Elmhurst45,671
  • Lombard43,619
  • Bartlett40,501
  • Carol Stream39,460
  • Hanover Park36,732
  • Addison35,489
  • Woodridge33,941
  • Glendale Heights32,808
  • Glen Ellyn28,390

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Kane gets more pipe-freeze nights than DuPage. Cook County has the oldest housing nearby, with 73% of homes built before 1980.

By the numbers

DuPage County compared with Illinois

FactorDuPageIllinois medianRank
Homes built before 1960 18% 38% 99 of 102
Homes built before 1980 54% 66% 88 of 102
Homes built 2000 or later 15% 15% 48 of 102
Manufactured or mobile homes 0.3% 5.6% 101 of 102
Vacant homes 4.5% 11% 95 of 102
Wood or propane heat 1.1% 17% 102 of 102
Nights at 20°F or colder 45/yr 35/yr 21 of 102
Days with 1 inch+ of rain 6.6/yr 8.4/yr 92 of 102
Freeze-thaw days 86/yr 81/yr 27 of 102
Muggy nights (65°F+) 37/yr 51/yr 80 of 102

Rank 1 is the highest value. Bars run from the lowest to the highest Illinois county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

DuPage County water damage FAQ

Which towns in DuPage County does this cover?
Calls are routed to restoration companies that serve all of DuPage County, including Naperville, Wheaton, Downers Grove, Elmhurst, Lombard and Bartlett, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in DuPage County?
From 2015–2024 the county averaged 45 nights a year at 20°F or colder, mostly November to March. Pipes in exterior walls, crawl spaces, garages and mobile home underbellies freeze first.
What causes the most water damage in DuPage County?
Based on the county's housing and weather data, the biggest local factors are frozen pipes, freeze-thaw and ice dams and muggy, mold-friendly summers. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in DuPage County?
Sudden, accidental damage like a burst pipe is usually covered. With 6.6 heavy-rain days a year here, the gaps that matter most are basement water: sewer and sump backups need a water backup endorsement, and surface flooding or groundwater needs a separate flood policy.
How fast does mold start in a DuPage County home?
The EPA advises drying wet materials within 24 to 48 hours. In May, the county's wettest month, and on the 37 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in DuPage County: freezing from November to March, heavy rain in June, July and October.

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Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

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