Water damage restoration in DuPage County, Illinois
Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Naperville, Wheaton and Downers Grove. Start the steps below while you wait.
Sewage or toilet backup: what to do in your DuPage County home right now
Backups often follow heavy rain, which DuPage County gets about 6.6 days a year, when storm water overloads sewer mains and pushes up through the lowest drain in the house.
Treat it as contaminated (Category 3) water.
Stop using every drain, toilet, and appliance that drains.
Don't try to clean carpet, padding, or upholstery that sewage touched.
With 367,152 homes and around 930,024 residents, DuPage County is 328 square miles of northeast Illinois. Besides Wheaton, the county seat, the biggest communities are Naperville, Downers Grove and Elmhurst. Half the homes here were built before 1978, half after.
The three factors where DuPage County ranks highest compared with other Illinois counties.
Weather
DuPage County gets more hard-freeze nights than most of Illinois. It averaged 120 freezing nights a year over 2015–2024, 45 of them at 20°F or colder, cold enough for pipes in outside walls and crawl spaces to freeze. Among 102 Illinois counties that's 21st.
Cold snaps are the real risk. The worst in the record lasted 18 days below freezing (ending March 2015), and the low bottomed out near -24°F on January 31, 2019.
Most freezing nights fall from November to March, peaking in January. Disconnect garden hoses and shut off outdoor spigots before the first hard frost, and keep the heat at 55°F or higher if you'll be away.
Freezing nights typically start around Oct 30 and end around Apr 24.
DuPage gets fewer downpours than most Illinois counties, but they still fill basements. Of roughly 39.1 inches of yearly precipitation, the damage comes from the 6.6 days a year with an inch or more, ranked 92nd of 102. June, July and October see the most. The single wettest day in the record: 3.55 inches, October 15, 2017. The worst three-day stretch dropped 4.15 inches, ending October 15, 2017, the kind of soaking that overwhelms sump pumps and storm sewers.
Freeze-thaw days, below freezing overnight and above it by afternoon, come about 86 times a year here. They're the main driver of ice dams and of water working its way through foundation cracks in late winter.
Freezing nights per month, 2015–2024 average
Days with 1 inch or more of rain per month, 2015–2024 average
Housing
What DuPage County's homes are made of
Roughly 54% of the county's housing was built before 1980. That puts DuPage among the newer housing stocks of Illinois's 102 counties.
Housing age is mixed: 18% of homes are pre-1960 and 15% are 2000 or newer. Ask any plumber which era your house is from and you'll know which failures to watch for.
32% date from 1980 to 1999, the window when polybutylene, a gray flexible plastic supply pipe, was used in some homes. It's prone to leaks at the fittings, so it's worth checking for in a house from those years.
Homes by year built
Before 19405%
1940–195912%
1960–197936%
1980–199932%
2000 or later15%
Owner-occupied
73%
Illinois median 77%
Single-family
70%
of all homes
Median home value
$391k
Illinois median $135k
Beyond water
Mold and fire damage in DuPage County
Mold
Summer nights that don't drop below 65°F, a good marker of humid air, come about 37 times a year here, below the Illinois county median of 51. Mold grows when indoor humidity stays above about 60%, the EPA's ceiling. A basement dehumidifier set to 50% and drying anything wet within 24 to 48 hours prevents most problems.
Main heating fuel in DuPage County's occupied homes: 83% utility gas, 15% electric, 1% propane and under 1% wood. Heating equipment, cooking and electrical failures cause most home fires nationally. Even a small kitchen fire can leave soot through the whole house, because smoke follows air currents into closets, ducts and attic space.
Rank 1 is the highest value. Bars run from the lowest to the highest Illinois county; the tick marks the median; orange means higher water damage risk than the median, green means lower.
Questions
DuPage County water damage FAQ
Which towns in DuPage County does this cover?
Calls are routed to restoration companies that serve all of DuPage County, including Naperville, Wheaton, Downers Grove, Elmhurst, Lombard and Bartlett, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in DuPage County?
From 2015–2024 the county averaged 45 nights a year at 20°F or colder, mostly November to March. Pipes in exterior walls, crawl spaces, garages and mobile home underbellies freeze first.
What causes the most water damage in DuPage County?
Based on the county's housing and weather data, the biggest local factors are frozen pipes, freeze-thaw and ice dams and muggy, mold-friendly summers. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in DuPage County?
Sudden, accidental damage like a burst pipe is usually covered. With 6.6 heavy-rain days a year here, the gaps that matter most are basement water: sewer and sump backups need a water backup endorsement, and surface flooding or groundwater needs a separate flood policy.
How fast does mold start in a DuPage County home?
The EPA advises drying wet materials within 24 to 48 hours. In May, the county's wettest month, and on the 37 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.
Water won't wait. Neither should you.
Peak risk months in DuPage County: freezing from November to March, heavy rain in June, July and October.
Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology