Call line opening soon

White County, Illinois · Carmi

Water damage restoration in White County, Illinois

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Carmi, Norris City and Grayville. Start the steps below while you wait.

Answered 24/7 by a participating local provider. We're a referral service and don't do the work ourselves. How it works

Start here

What's happening?

Pick the closest match. These steps limit the damage and protect your insurance claim. Skip anything that isn't safe.

Burst or frozen pipe: what to do in your White County home right now

With 47% of homes built before 1960 and about 20 hard-freeze nights a year, frozen and split pipes are a leading winter risk in the county.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your White County home right now

Heavy rain days of an inch or more come about 10.9 times a year here, most often in March. A sump pump that hasn't run since last season is a common weak point.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your White County home right now

47% of homes here predate 1960, when clay and cast iron sewer laterals were standard. Roots and cracks in those lines are a common cause of backups.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your White County home right now

In White County, 3.46 inches fell on the wettest day of the 2015–2024 record. Storms like that, and ice dams in snowy winters, cause most roof leaks.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your White County home right now

21% of occupied homes in White County heat mainly with wood or propane, above the Illinois county median of 16.5%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your White County home right now

Muggy summer nights, lows of 65°F or more, come about 77 times a year in White County. Mold after a leak spreads fastest from June through August.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in White County get water damage

With 6,730 homes and around 13,619 residents, White County is 495 square miles of southeast Illinois. Besides Carmi, the county seat, the biggest communities are Norris City, Grayville and Crossville. The county's median home was built in 1962.

60/100 Water Damage Risk Index: Elevated White County ranks 21 of 102 Illinois counties. See the statewide ranking and method.
1

Muggy, mold-friendly summers

77 nights a year at 65°F or warmer

Mold after water damage →
2

Heavy rain and basements

10.9 days a year with an inch or more

Basement waterproofing →
3

Aging plumbing

47% of homes built before 1960

Spotting hidden leaks →

The three factors where White County ranks highest compared with other Illinois counties.

Weather

White County is milder than most of Illinois, but not mild enough to skip winterizing. From 2015–2024 it averaged 20 nights a year at 20°F or colder, the range where pipes in exterior walls, crawl spaces and unheated garages freeze, and 80 nights at or below 32°F. That ranks 91st of 102 counties.

On December 23, 2022 the low fell to about -6°F, and in the stretch ending January 2018 the county went 13 days in a row below freezing. Leaks from split pipes typically appear the day the thaw arrives.

Expect the hardest freezes in January, inside a season that runs December to February. That's when an outdoor spigot left connected to a hose, or a pipe in a crawl space, is most likely to split.

On average the first fall freeze arrives around Nov 1 and the last spring freeze around Apr 4.

Heavy rain is a bigger factor here than in most of Illinois. About 10.9 days a year bring an inch or more (22nd of 102), most often in March, out of 46.9 inches of total precipitation. On April 29, 2017, 3.46 inches fell in a single day. Multi-day storms matter most for basements; the wettest three days on record here totaled 5.71 inches (through May 1, 2017).

Freeze-thaw days, below freezing overnight and above it by afternoon, come about 68 times a year here. They're the main driver of ice dams and of water working its way through foundation cracks in late winter.

22
Freezing nights per month, 2015–2024 average
1.8
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What White County's homes are made of

72% of homes in White County predate 1980, above the Illinois county median of 65.9%, which ranks 33rd of Illinois's 102 counties.

In White County 47% of homes are older than 1960. If yours is one of them and the plumbing has never been replaced, expect galvanized steel supply pipe and cast iron drain lines, the two materials most likely to fail quietly.

Here 12% of housing is manufactured homes. Check the skirting and the heat tape on the main water line every fall, because that one exposed line is what freezes.

The Census counted 16% of homes as vacant, above the Illinois county median of 10.8%. Empty houses are where a small leak turns into a large claim, because nobody is there to hear it.

Homes by year built

  • Before 194020%
  • 1940–195928%
  • 1960–197925%
  • 1980–199919%
  • 2000 or later10%
Owner-occupied
77%
Illinois median 77%
Single-family
80%
of all homes
Median home value
$108k
Illinois median $135k

Beyond water

Mold and fire damage in White County

Mold

White County averages 77 warm, muggy nights a year (lows of 65°F or more) and gets the most rain in March. Mold grows when indoor humidity stays above about 60%, the EPA's ceiling. A basement dehumidifier set to 50% and drying anything wet within 24 to 48 hours prevents most problems.

Mold remediation: what to expect

Fire and smoke

By main heating fuel, White County homes break down as 59% utility gas, 20% electric, 17% propane and 3% wood. Wood heat is more common here than in most Illinois counties. Heating equipment is one of the leading causes of home fires nationally, and the NFPA recommends having chimneys and vents inspected every year.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across White County. The largest communities by population:

  • Carmi4,845
  • Norris City1,624
  • Grayville1,590
  • Crossville679
  • Enfield546
  • Mill Shoals126
  • Springerton89
  • Maunie57
  • Phillipstown54
  • Burnt Prairie43

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Edwards, Wabash and Wayne get more pipe-freeze nights than White. Its housing is the oldest in the area by share of homes built before 1980.

By the numbers

White County compared with Illinois

FactorWhiteIllinois medianRank
Homes built before 1960 47% 38% 23 of 102
Homes built before 1980 72% 66% 33 of 102
Homes built 2000 or later 9.7% 15% 86 of 102
Manufactured or mobile homes 12% 5.6% 21 of 102
Vacant homes 16% 11% 19 of 102
Wood or propane heat 21% 17% 34 of 102
Nights at 20°F or colder 20/yr 35/yr 91 of 102
Days with 1 inch+ of rain 11/yr 8.4/yr 22 of 102
Freeze-thaw days 68/yr 81/yr 85 of 102
Muggy nights (65°F+) 77/yr 51/yr 11 of 102

Rank 1 is the highest value. Bars run from the lowest to the highest Illinois county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

White County water damage FAQ

Which towns in White County does this cover?
Calls are routed to restoration companies that serve all of White County, including Carmi, Norris City, Grayville, Crossville, Enfield and Mill Shoals, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in White County?
From 2015–2024 the county averaged 20 nights a year at 20°F or colder, mostly December to February. Pipes in exterior walls, crawl spaces, garages and mobile home underbellies freeze first.
What causes the most water damage in White County?
Based on the county's housing and weather data, the biggest local factors are muggy, mold-friendly summers, heavy rain and basements and aging plumbing. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in White County?
Sudden, accidental damage like a burst pipe is usually covered. With 10.9 heavy-rain days a year here, the gaps that matter most are basement water: sewer and sump backups need a water backup endorsement, and surface flooding or groundwater needs a separate flood policy.
How fast does mold start in a White County home?
The EPA advises drying wet materials within 24 to 48 hours. In March, the county's wettest month, and on the 77 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in White County: freezing from December to February, heavy rain in March, June and July.

Call line opening soon

Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

Opening soon Checklist