Water damage restoration in Franklin County, Arkansas
Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Ozark, Charleston and Altus. Start the steps below while you wait.
Flooded basement: what to do in your Franklin County home right now
Heavy rain days of an inch or more come about 17.8 times a year here, most often in May. A sump pump that hasn't run since last season is a common weak point.
Don't step in if water could reach outlets, cords, or the electrical panel.
Sewage or toilet backup: what to do in your Franklin County home right now
Backups often follow heavy rain, which Franklin County gets about 17.8 days a year, when storm water overloads sewer mains and pushes up through the lowest drain in the house.
Treat it as contaminated (Category 3) water.
Stop using every drain, toilet, and appliance that drains.
Don't try to clean carpet, padding, or upholstery that sewage touched.
Roof leak or storm: what to do in your Franklin County home right now
Roof leaks here come from summer downpours and, with about 59 freeze-thaw days a year, from winter ice dams. Most show up as ceiling stains in the room below.
With 7,757 homes and around 17,326 residents, Franklin County is 609 square miles of northwest Arkansas. Besides Charleston, the county seat, the biggest communities are Ozark, Altus and Branch. Much of its housing is recent, with a median build year of 1985.
The three factors where Franklin County ranks highest compared with other Arkansas counties.
Weather
Franklin is on the colder side of Arkansas for pipes. In the 2015–2024 record the county logged about 10 nights a year at or below 20°F (20th of 75) and 63 below freezing. Twenty degrees is roughly where uninsulated pipes start to freeze.
On February 16, 2021 the low fell to about -7°F, and in the stretch ending February 2021 the county went 8 days in a row below freezing. Leaks from split pipes typically appear the day the thaw arrives.
Most freezing nights fall from December to February, peaking in January. Disconnect garden hoses and shut off outdoor spigots before the first hard frost, and keep the heat at 55°F or higher if you'll be away.
On average the first fall freeze arrives around Nov 10 and the last spring freeze around Mar 31.
Heavy rain is a bigger factor here than in most of Arkansas. About 17.8 days a year bring an inch or more (23rd of 75), most often in May, out of 55.7 inches of total precipitation. On December 28, 2015, 5.02 inches fell in a single day. Multi-day storms matter most for basements; the wettest three days on record here totaled 7.54 inches (through December 29, 2015).
The temperature crosses 32°F in both directions on roughly 59 days a year. Each cycle melts and refreezes water at roof edges and in foundation cracks, which is how ice dams and basement seepage get started.
Freezing nights per month, 2015–2024 average
Days with 1 inch or more of rain per month, 2015–2024 average
Housing
What Franklin County's homes are made of
Roughly 42% of the county's housing was built before 1980. That puts Franklin near the middle of Arkansas's 75 counties.
The mix runs from 13% built before 1960 to 25% built since 2000, so older neighborhoods bring aging pipe while newer subdivisions bring failed appliance lines and water heaters.
About 33% of homes went up between 1980 and 1999. Some houses from the late 1970s to the mid-1990s were plumbed with polybutylene, a gray plastic pipe known for failing at fittings. A plumber can tell you in a few minutes whether you have it.
Manufactured and mobile homes make up 13% of the housing here. Water lines in the underbelly depend on intact skirting and working heat tape, and they're usually the first to freeze in a cold snap.
Homes by year built
Before 19405%
1940–19597%
1960–197929%
1980–199933%
2000 or later25%
Owner-occupied
78%
Arkansas median 73%
Single-family
77%
of all homes
Median home value
$131k
Arkansas median $136k
Beyond water
Mold and fire damage in Franklin County
Mold
About 90 nights a year in Franklin County stay at 65°F or warmer, a sign of muggy summer air (56th of 75 counties). May is the wettest month. Keep indoor humidity under 60%, as the EPA advises, and dry any leak within 24 to 48 hours; in a humid month a wet basement left alone won't dry by itself.
Main heating fuel in Franklin County's occupied homes: 29% utility gas, 63% electric, 2% propane and 4% wood. Wood heat is more common here than in most Arkansas counties. Heating equipment is one of the leading causes of home fires nationally, and the NFPA recommends having chimneys and vents inspected every year.
Calls connect to restoration companies that work across Franklin County. The largest communities by population:
Ozark3,551
Charleston2,646
Altus827
Branch317
Denning245
Alix20
Wiederkehr Village18
Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.
Nearby
Neighboring counties
Crawford, Johnson and Madison get more pipe-freeze nights than Franklin. It also has the most heavy-rain days in its area. Logan County has the oldest housing nearby, with 52% of homes built before 1980.
Rank 1 is the highest value. Bars run from the lowest to the highest Arkansas county; the tick marks the median; orange means higher water damage risk than the median, green means lower.
Questions
Franklin County water damage FAQ
Which towns in Franklin County does this cover?
Calls are routed to restoration companies that serve all of Franklin County, including Ozark, Charleston, Altus, Branch, Denning and Alix, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Franklin County?
About 10 nights a year get to 20°F or below, concentrated in January. The longest cold spell in the 2015–2024 record was 8 days below freezing.
What causes the most water damage in Franklin County?
Based on the county's housing and weather data, the biggest local factors are frozen pipes, heavy rain and basements and freeze-thaw and ice dams. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Franklin County?
A burst pipe or a failed water heater is usually covered. Rain-driven basement water usually isn't, unless you added water backup coverage, and floodwater needs a flood policy. March, May and August are when Franklin County gets the most heavy rain.
How fast does mold start in a Franklin County home?
The EPA advises drying wet materials within 24 to 48 hours. In May, the county's wettest month, and on the 90 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.
Water won't wait. Neither should you.
Peak risk months in Franklin County: freezing from December to February, heavy rain in March, May and August.
Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology