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Polk County, Arkansas · Mena

Water damage restoration in Polk County, Arkansas

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Mena, Wickes and Grannis. Start the steps below while you wait.

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Pick the closest match. These steps limit the damage and protect your insurance claim. Skip anything that isn't safe.

Burst or frozen pipe: what to do in your Polk County home right now

Polk County averages 9 nights a year at 20°F or colder, mostly December to February, and 18% of its homes predate 1960.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your Polk County home right now

Heavy rain days of an inch or more come about 19 times a year here, most often in May. A sump pump that hasn't run since last season is a common weak point.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your Polk County home right now

Backups often follow heavy rain, which Polk County gets about 19 days a year, when storm water overloads sewer mains and pushes up through the lowest drain in the house.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your Polk County home right now

In Polk County, 6.71 inches fell on the wettest day of the 2015–2024 record. Storms like that, and ice dams in snowy winters, cause most roof leaks.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your Polk County home right now

19% of occupied homes in Polk County heat mainly with wood or propane, above the Arkansas county median of 10.9%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your Polk County home right now

With 84 muggy nights a year, mold in Polk County can appear within days of a leak. Dry first, then clean.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in Polk County get water damage

With 9,643 homes and around 19,361 residents, Polk County is 857 square miles of western Arkansas. Besides Mena, the county seat, the biggest communities are Wickes, Grannis and Hatfield. Much of its housing is recent, with a median build year of 1986.

66/100 Water Damage Risk Index: Elevated Polk County ranks 5 of 75 Arkansas counties. See the statewide ranking and method.
1

Heavy rain and basements

19 days a year with an inch or more

Basement waterproofing →
2

Aging plumbing

18% of homes built before 1960

Spotting hidden leaks →
3

Frozen pipes

9 nights a year at 20°F or colder

Preventing frozen pipes →

The three factors where Polk County ranks highest compared with other Arkansas counties.

Weather

Polk County gets more hard-freeze nights than most of Arkansas. From 2015–2024 it averaged 9 nights a year at 20°F or colder, the range where pipes in exterior walls, crawl spaces and unheated garages freeze, and 61 nights at or below 32°F. That ranks 24th of 75 counties.

Cold snaps are the real risk. The worst in the record lasted 8 days below freezing (ending February 2021), and the low bottomed out near -10°F on February 16, 2021.

The freeze season here runs December to February, with January the coldest. If you travel then, leave the thermostat at 55°F or above and open sink cabinets on outside walls.

Freezing nights typically start around Nov 4 and end around Mar 30.

Heavy rain is a bigger factor here than in most of Arkansas. About 19 days a year bring an inch or more (8th of 75), most often in May, out of 61.7 inches of total precipitation. On December 28, 2015, 6.71 inches fell in a single day. The worst three-day stretch dropped 7.97 inches, ending December 28, 2015, the kind of soaking that overwhelms sump pumps and storm sewers.

The temperature crosses 32°F in both directions on roughly 58 days a year. Each cycle melts and refreezes water at roof edges and in foundation cracks, which is how ice dams and basement seepage get started.

19
Freezing nights per month, 2015–2024 average
3.1
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What Polk County's homes are made of

Arkansas's 75 counties range widely in housing age; Polk ranks 53rd, with 41% of its homes built before 1980.

The mix runs from 18% built before 1960 to 27% built since 2000, so older neighborhoods bring aging pipe while newer subdivisions bring failed appliance lines and water heaters.

About 33% of homes went up between 1980 and 1999. Some houses from the late 1970s to the mid-1990s were plumbed with polybutylene, a gray plastic pipe known for failing at fittings. A plumber can tell you in a few minutes whether you have it.

Manufactured and mobile homes make up 18% of the housing here. Water lines in the underbelly depend on intact skirting and working heat tape, and they're usually the first to freeze in a cold snap.

Homes by year built

  • Before 19407%
  • 1940–195911%
  • 1960–197923%
  • 1980–199933%
  • 2000 or later27%
Owner-occupied
79%
Arkansas median 73%
Single-family
77%
of all homes
Median home value
$138k
Arkansas median $136k

Beyond water

Mold and fire damage in Polk County

Mold

Summer nights that don't drop below 65°F, a good marker of humid air, come about 84 times a year here, below the Arkansas county median of 105. Mold grows when indoor humidity stays above about 60%, the EPA's ceiling. A basement dehumidifier set to 50% and drying anything wet within 24 to 48 hours prevents most problems.

Mold remediation: what to expect

Fire and smoke

By main heating fuel, Polk County homes break down as 18% utility gas, 59% electric, 9% propane and 10% wood. Wood heat is above the Arkansas norm. Annual chimney and vent inspection, which the NFPA recommends, is one of the most effective fire-prevention habits for these homes.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across Polk County. The largest communities by population:

  • Mena5,582
  • Wickes694
  • Grannis691
  • Hatfield544
  • Cove462
  • Acorn203
  • Vandervoort202
  • Board Camp69

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Polk gets more pipe-freeze nights than any of its neighbors. Howard County has the oldest housing nearby, with 53% of homes built before 1980.

By the numbers

Polk County compared with Arkansas

FactorPolkArkansas medianRank
Homes built before 1960 18% 15% 23 of 75
Homes built before 1980 41% 46% 53 of 75
Homes built 2000 or later 27% 23% 20 of 75
Manufactured or mobile homes 18% 15% 28 of 75
Vacant homes 18% 18% 38 of 75
Wood or propane heat 19% 11% 20 of 75
Nights at 20°F or colder 9/yr 6/yr 24 of 75
Days with 1 inch+ of rain 19/yr 17/yr 8 of 75
Freeze-thaw days 58/yr 48/yr 20 of 75
Muggy nights (65°F+) 84/yr 105/yr 60 of 75

Rank 1 is the highest value. Bars run from the lowest to the highest Arkansas county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

Polk County water damage FAQ

Which towns in Polk County does this cover?
Calls are routed to restoration companies that serve all of Polk County, including Mena, Wickes, Grannis, Hatfield, Cove and Acorn, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Polk County?
About 9 nights a year get to 20°F or below, concentrated in January. The longest cold spell in the 2015–2024 record was 8 days below freezing.
What causes the most water damage in Polk County?
Based on the county's housing and weather data, the biggest local factors are heavy rain and basements, aging plumbing and frozen pipes. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Polk County?
Pipe bursts and appliance failures are typically covered; slow leaks, seepage and floodwater typically aren't. Ask your agent about water backup coverage, given 19 heavy-rain days a year here.
How fast does mold start in a Polk County home?
The EPA advises drying wet materials within 24 to 48 hours. In May, the county's wettest month, and on the 84 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in Polk County: freezing from December to February, heavy rain in March, April and May.

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Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

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