Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Mena, Wickes and Grannis. Start the steps below while you wait.
Flooded basement: what to do in your Polk County home right now
Heavy rain days of an inch or more come about 19 times a year here, most often in May. A sump pump that hasn't run since last season is a common weak point.
Don't step in if water could reach outlets, cords, or the electrical panel.
Sewage or toilet backup: what to do in your Polk County home right now
Backups often follow heavy rain, which Polk County gets about 19 days a year, when storm water overloads sewer mains and pushes up through the lowest drain in the house.
Treat it as contaminated (Category 3) water.
Stop using every drain, toilet, and appliance that drains.
Don't try to clean carpet, padding, or upholstery that sewage touched.
With 9,643 homes and around 19,361 residents, Polk County is 857 square miles of western Arkansas. Besides Mena, the county seat, the biggest communities are Wickes, Grannis and Hatfield. Much of its housing is recent, with a median build year of 1986.
The three factors where Polk County ranks highest compared with other Arkansas counties.
Weather
Polk County gets more hard-freeze nights than most of Arkansas. From 2015–2024 it averaged 9 nights a year at 20°F or colder, the range where pipes in exterior walls, crawl spaces and unheated garages freeze, and 61 nights at or below 32°F. That ranks 24th of 75 counties.
Cold snaps are the real risk. The worst in the record lasted 8 days below freezing (ending February 2021), and the low bottomed out near -10°F on February 16, 2021.
The freeze season here runs December to February, with January the coldest. If you travel then, leave the thermostat at 55°F or above and open sink cabinets on outside walls.
Freezing nights typically start around Nov 4 and end around Mar 30.
Heavy rain is a bigger factor here than in most of Arkansas. About 19 days a year bring an inch or more (8th of 75), most often in May, out of 61.7 inches of total precipitation. On December 28, 2015, 6.71 inches fell in a single day. The worst three-day stretch dropped 7.97 inches, ending December 28, 2015, the kind of soaking that overwhelms sump pumps and storm sewers.
The temperature crosses 32°F in both directions on roughly 58 days a year. Each cycle melts and refreezes water at roof edges and in foundation cracks, which is how ice dams and basement seepage get started.
Freezing nights per month, 2015–2024 average
Days with 1 inch or more of rain per month, 2015–2024 average
Housing
What Polk County's homes are made of
Arkansas's 75 counties range widely in housing age; Polk ranks 53rd, with 41% of its homes built before 1980.
The mix runs from 18% built before 1960 to 27% built since 2000, so older neighborhoods bring aging pipe while newer subdivisions bring failed appliance lines and water heaters.
About 33% of homes went up between 1980 and 1999. Some houses from the late 1970s to the mid-1990s were plumbed with polybutylene, a gray plastic pipe known for failing at fittings. A plumber can tell you in a few minutes whether you have it.
Manufactured and mobile homes make up 18% of the housing here. Water lines in the underbelly depend on intact skirting and working heat tape, and they're usually the first to freeze in a cold snap.
Homes by year built
Before 19407%
1940–195911%
1960–197923%
1980–199933%
2000 or later27%
Owner-occupied
79%
Arkansas median 73%
Single-family
77%
of all homes
Median home value
$138k
Arkansas median $136k
Beyond water
Mold and fire damage in Polk County
Mold
Summer nights that don't drop below 65°F, a good marker of humid air, come about 84 times a year here, below the Arkansas county median of 105. Mold grows when indoor humidity stays above about 60%, the EPA's ceiling. A basement dehumidifier set to 50% and drying anything wet within 24 to 48 hours prevents most problems.
By main heating fuel, Polk County homes break down as 18% utility gas, 59% electric, 9% propane and 10% wood. Wood heat is above the Arkansas norm. Annual chimney and vent inspection, which the NFPA recommends, is one of the most effective fire-prevention habits for these homes.
Rank 1 is the highest value. Bars run from the lowest to the highest Arkansas county; the tick marks the median; orange means higher water damage risk than the median, green means lower.
Questions
Polk County water damage FAQ
Which towns in Polk County does this cover?
Calls are routed to restoration companies that serve all of Polk County, including Mena, Wickes, Grannis, Hatfield, Cove and Acorn, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Polk County?
About 9 nights a year get to 20°F or below, concentrated in January. The longest cold spell in the 2015–2024 record was 8 days below freezing.
What causes the most water damage in Polk County?
Based on the county's housing and weather data, the biggest local factors are heavy rain and basements, aging plumbing and frozen pipes. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Polk County?
Pipe bursts and appliance failures are typically covered; slow leaks, seepage and floodwater typically aren't. Ask your agent about water backup coverage, given 19 heavy-rain days a year here.
How fast does mold start in a Polk County home?
The EPA advises drying wet materials within 24 to 48 hours. In May, the county's wettest month, and on the 84 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.
Water won't wait. Neither should you.
Peak risk months in Polk County: freezing from December to February, heavy rain in March, April and May.
Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology