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Phillips County, Arkansas · Helena-West Helena

Water damage restoration in Phillips County, Arkansas

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Helena-West Helena, Marvell and Elaine. Start the steps below while you wait.

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Pick the closest match. These steps limit the damage and protect your insurance claim. Skip anything that isn't safe.

Burst or frozen pipe: what to do in your Phillips County home right now

With 21% of homes built before 1960 and about 4 hard-freeze nights a year, frozen and split pipes are a leading winter risk in the county.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your Phillips County home right now

March brings the most downpours to Phillips County, part of 15 heavy-rain days a year. Check the sump first.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your Phillips County home right now

21% of homes here predate 1960, when clay and cast iron sewer laterals were standard. Roots and cracks in those lines are a common cause of backups.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your Phillips County home right now

In Phillips County, 5.17 inches fell on the wettest day of the 2015–2024 record. Storms like that, and ice dams in snowy winters, cause most roof leaks.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your Phillips County home right now

8% of occupied homes in Phillips County heat mainly with wood or propane, below the Arkansas county median of 10.9%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your Phillips County home right now

With 120 muggy nights a year, mold in Phillips County can appear within days of a leak. Dry first, then clean.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in Phillips County get water damage

About 15,450 people live in Phillips County, 690 square miles in eastern Arkansas, in roughly 8,355 homes. The county seat is Helena-West Helena, and Marvell, Elaine and Lake View round out the largest towns. The county's median home was built in 1974.

50/100 Water Damage Risk Index: Elevated Phillips County ranks 40 of 75 Arkansas counties. See the statewide ranking and method.
1

Muggy, mold-friendly summers

120 nights a year at 65°F or warmer

Mold after water damage →
2

Aging plumbing

21% of homes built before 1960

Spotting hidden leaks →
3

Leaks in empty homes

28% of homes vacant

Shutoffs and leak sensors →

The three factors where Phillips County ranks highest compared with other Arkansas counties.

Weather

Phillips County is milder than most of Arkansas, but not mild enough to skip winterizing. In the 2015–2024 record the county logged about 4 nights a year at or below 20°F (53rd of 75) and 34 below freezing. Twenty degrees is roughly where uninsulated pipes start to freeze.

On December 23, 2022 the low fell to about 4°F, and in the stretch ending February 2021 the county went 8 days in a row below freezing. Leaks from split pipes typically appear the day the thaw arrives.

Expect the hardest freezes in January, inside a season that runs January. That's when an outdoor spigot left connected to a hose, or a pipe in a crawl space, is most likely to split.

On average the first fall freeze arrives around Nov 14 and the last spring freeze around Mar 7.

Phillips gets fewer downpours than most Arkansas counties, but they still fill basements. The county gets about 54.6 inches of rain and melted snow a year, with 15 days of an inch or more (60th of 75). Those downpours cluster in March, April and December, when sump pumps and gutters are tested hardest. The wettest day on record brought 5.17 inches on March 10, 2016. Multi-day storms matter most for basements; the wettest three days on record here totaled 8.92 inches (through March 11, 2016).

About 31 days a year swing from below freezing at night to above freezing by day. Those freeze-thaw cycles feed ice dams on roofs, open cracks in foundations and driveways, and stress pipes that are already marginal.

12
Freezing nights per month, 2015–2024 average
2.5
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What Phillips County's homes are made of

Roughly 66% of the county's housing was built before 1980. That puts Phillips among the oldest housing stocks of Arkansas's 75 counties.

Before 1960 is when 21% of these homes went up. Galvanized supply lines and cast iron drains were standard then, and after 60-plus years both corrode and crack, often out of sight inside a wall or under a slab.

About 25% of homes went up between 1980 and 1999. Some houses from the late 1970s to the mid-1990s were plumbed with polybutylene, a gray plastic pipe known for failing at fittings. A plumber can tell you in a few minutes whether you have it.

Here 9% of housing is manufactured homes. Check the skirting and the heat tape on the main water line every fall, because that one exposed line is what freezes.

The Census counted 28% of homes as vacant, above the Arkansas county median of 18.1%. Empty houses are where a small leak turns into a large claim, because nobody is there to hear it.

Renters occupy 49% of homes. If you rent, the building is usually the landlord's to repair, but your belongings are only covered by renters insurance.

Homes by year built

  • Before 194010%
  • 1940–195912%
  • 1960–197944%
  • 1980–199925%
  • 2000 or later9%
Owner-occupied
51%
Arkansas median 73%
Single-family
71%
of all homes
Median home value
$78k
Arkansas median $136k

Beyond water

Mold and fire damage in Phillips County

Mold

Summer nights that don't drop below 65°F, a good marker of humid air, come about 120 times a year here, above the Arkansas county median of 105. The EPA recommends keeping indoor humidity below 60%, ideally 30 to 50%. Basements can pass 60% on their own in summer, so a dehumidifier matters even without a leak, and anything wet should be dried within 24 to 48 hours.

Mold remediation: what to expect

Fire and smoke

By main heating fuel, Phillips County homes break down as 53% utility gas, 39% electric, 7% propane and under 1% wood. Heating equipment, cooking and electrical failures cause most home fires nationally. Even a small kitchen fire can leave soot through the whole house, because smoke follows air currents into closets, ducts and attic space.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across Phillips County. The largest communities by population:

  • Helena-West Helena8,935
  • Marvell1,160
  • Elaine487
  • Lake View357
  • Poplar Grove255
  • Lexa138
  • Mellwood0
  • Oneida0

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Lee gets more pipe-freeze nights than Phillips. Its housing is the oldest in the area by share of homes built before 1980.

By the numbers

Phillips County compared with Arkansas

FactorPhillipsArkansas medianRank
Homes built before 1960 21% 15% 11 of 75
Homes built before 1980 66% 46% 3 of 75
Homes built 2000 or later 9.4% 23% 75 of 75
Manufactured or mobile homes 9.1% 15% 66 of 75
Vacant homes 28% 18% 7 of 75
Wood or propane heat 7.5% 11% 55 of 75
Nights at 20°F or colder 4/yr 6/yr 53 of 75
Days with 1 inch+ of rain 15/yr 17/yr 60 of 75
Freeze-thaw days 31/yr 48/yr 68 of 75
Muggy nights (65°F+) 120/yr 105/yr 8 of 75

Rank 1 is the highest value. Bars run from the lowest to the highest Arkansas county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

Phillips County water damage FAQ

Which towns in Phillips County does this cover?
Calls are routed to restoration companies that serve all of Phillips County, including Helena-West Helena, Marvell, Elaine, Lake View, Poplar Grove and Lexa, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Phillips County?
From 2015–2024 the county averaged 4 nights a year at 20°F or colder, mostly January. Pipes in exterior walls, crawl spaces, garages and mobile home underbellies freeze first.
What causes the most water damage in Phillips County?
Based on the county's housing and weather data, the biggest local factors are muggy, mold-friendly summers, aging plumbing and leaks in empty homes. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Phillips County?
A burst pipe or a failed water heater is usually covered. Rain-driven basement water usually isn't, unless you added water backup coverage, and floodwater needs a flood policy. March, April and December are when Phillips County gets the most heavy rain.
How fast does mold start in a Phillips County home?
The EPA advises drying wet materials within 24 to 48 hours. In March, the county's wettest month, and on the 120 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in Phillips County: freezing from January, heavy rain in March, April and December.

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Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

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