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Roanoke County, Virginia · Salem

Water damage restoration in Roanoke County, Virginia

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Cave Spring, Hollins and Vinton. Start the steps below while you wait.

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Burst or frozen pipe: what to do in your Roanoke County home right now

Roanoke County averages 17 nights a year at 20°F or colder, mostly November to February, and 17% of its homes predate 1960.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your Roanoke County home right now

Heavy rain days of an inch or more come about 10.6 times a year here, most often in September. A sump pump that hasn't run since last season is a common weak point.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your Roanoke County home right now

Backups often follow heavy rain, which Roanoke County gets about 10.6 days a year, when storm water overloads sewer mains and pushes up through the lowest drain in the house.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your Roanoke County home right now

Roof leaks here come from summer downpours and, with about 78 freeze-thaw days a year, from winter ice dams. Most show up as ceiling stains in the room below.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your Roanoke County home right now

5% of occupied homes in Roanoke County heat mainly with wood or propane, below the Virginia county median of 11.9%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your Roanoke County home right now

Muggy summer nights, lows of 65°F or more, come about 45 times a year in Roanoke County. Mold after a leak spreads fastest from June through August.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in Roanoke County get water damage

Roanoke County covers 251 square miles of southern Virginia, with about 97,023 residents and 42,331 homes. Salem is the county seat; Cave Spring, Hollins and Vinton are the next largest communities. The county's median home was built in 1978.

51/100 Water Damage Risk Index: Elevated Roanoke County ranks 47 of 95 Virginia counties. See the statewide ranking and method.
1

Frozen pipes

17 nights a year at 20°F or colder

Preventing frozen pipes →
2

Heavy rain and basements

10.6 days a year with an inch or more

Basement waterproofing →
3

Freeze-thaw and ice dams

78 freeze-thaw days a year

Ice dams and ceiling leaks →

The three factors where Roanoke County ranks highest compared with other Virginia counties.

Weather

Roanoke is on the colder side of Virginia for pipes. In the 2015–2024 record the county logged about 17 nights a year at or below 20°F (31st of 95) and 84 below freezing. Twenty degrees is roughly where uninsulated pipes start to freeze.

On February 21, 2015 the low fell to about -1°F, and in the stretch ending January 2018 the county went 8 days in a row below freezing. Leaks from split pipes typically appear the day the thaw arrives.

Most freezing nights fall from November to February, peaking in January. Disconnect garden hoses and shut off outdoor spigots before the first hard frost, and keep the heat at 55°F or higher if you'll be away.

On average the first fall freeze arrives around Nov 4 and the last spring freeze around Apr 13.

Rainfall is about average for Virginia. The county gets about 47.8 inches of rain and melted snow a year, with 10.6 days of an inch or more (33rd of 95). Those downpours cluster in May, September and October, when sump pumps and gutters are tested hardest. The wettest day on record brought 3.34 inches on November 12, 2020. Multi-day storms matter most for basements; the wettest three days on record here totaled 6.72 inches (through May 22, 2020).

Freeze-thaw days, below freezing overnight and above it by afternoon, come about 78 times a year here. They're the main driver of ice dams and of water working its way through foundation cracks in late winter.

22
Freezing nights per month, 2015–2024 average
2
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What Roanoke County's homes are made of

Virginia's 95 counties range widely in housing age; Roanoke ranks 18th, with 54% of its homes built before 1980.

Housing age is mixed: 17% of homes are pre-1960 and 19% are 2000 or newer. Ask any plumber which era your house is from and you'll know which failures to watch for.

The 1980s and 1990s account for 27% of the county's homes. If yours is from those decades, look under the sinks and at the water heater for gray plastic pipe stamped PB, which is polybutylene and leak-prone.

Homes by year built

  • Before 19404%
  • 1940–195913%
  • 1960–197937%
  • 1980–199927%
  • 2000 or later19%
Owner-occupied
76%
Virginia median 77%
Single-family
81%
of all homes
Median home value
$286k
Virginia median $258k

Beyond water

Mold and fire damage in Roanoke County

Mold

About 45 nights a year in Roanoke County stay at 65°F or warmer, a sign of muggy summer air (62nd of 95 counties). September is the wettest month. Keep indoor humidity under 60%, as the EPA advises, and dry any leak within 24 to 48 hours; in a humid month a wet basement left alone won't dry by itself.

Mold remediation: what to expect

Fire and smoke

Heating fuel matters for fire risk. In Roanoke County it's 42% utility gas, 48% electric, 3% propane and 2% wood. Most homes here heat with gas or electricity, so cooking and electrical faults are the likelier fire sources. Even a contained kitchen fire can send soot through the ductwork to every room.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across Roanoke County. The largest communities by population:

  • Cave Spring25,742
  • Hollins17,097
  • Vinton8,056
  • Glenvar829

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Craig, Floyd and Montgomery get more pipe-freeze nights than Roanoke. Its housing is the oldest in the area by share of homes built before 1980.

By the numbers

Roanoke County compared with Virginia

FactorRoanokeVirginia medianRank
Homes built before 1960 17% 20% 65 of 95
Homes built before 1980 54% 46% 18 of 95
Homes built 2000 or later 19% 25% 72 of 95
Manufactured or mobile homes 1.8% 9.6% 83 of 95
Vacant homes 6.2% 15% 78 of 95
Wood or propane heat 4.6% 12% 88 of 95
Nights at 20°F or colder 17/yr 14/yr 31 of 95
Days with 1 inch+ of rain 11/yr 10/yr 33 of 95
Freeze-thaw days 78/yr 77/yr 40 of 95
Muggy nights (65°F+) 45/yr 64/yr 62 of 95

Rank 1 is the highest value. Bars run from the lowest to the highest Virginia county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

Roanoke County water damage FAQ

Which towns in Roanoke County does this cover?
Calls are routed to restoration companies that serve all of Roanoke County, including Cave Spring, Hollins, Vinton and Glenvar, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Roanoke County?
From 2015–2024 the county averaged 17 nights a year at 20°F or colder, mostly November to February. Pipes in exterior walls, crawl spaces, garages and mobile home underbellies freeze first.
What causes the most water damage in Roanoke County?
Based on the county's housing and weather data, the biggest local factors are frozen pipes, heavy rain and basements and freeze-thaw and ice dams. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Roanoke County?
A burst pipe or a failed water heater is usually covered. Rain-driven basement water usually isn't, unless you added water backup coverage, and floodwater needs a flood policy. May, September and October are when Roanoke County gets the most heavy rain.
How fast does mold start in a Roanoke County home?
The EPA advises drying wet materials within 24 to 48 hours. In September, the county's wettest month, and on the 45 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in Roanoke County: freezing from November to February, heavy rain in May, September and October.

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Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

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