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Knox County, Tennessee · Knoxville

Water damage restoration in Knox County, Tennessee

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Knoxville, Farragut and Powell. Start the steps below while you wait.

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Pick the closest match. These steps limit the damage and protect your insurance claim. Skip anything that isn't safe.

Burst or frozen pipe: what to do in your Knox County home right now

Knox County averages 8 nights a year at 20°F or colder, mostly December to February, and 20% of its homes predate 1960.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your Knox County home right now

Basements flood here mostly in February. Knox County averages 12.1 days a year with an inch of rain or more.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your Knox County home right now

Sewage backups in Knox County spike on heavy-rain days, about 12.1 a year, when sewer mains fill up and water finds the lowest drain.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your Knox County home right now

Roof leaks here come from summer downpours and, with about 59 freeze-thaw days a year, from winter ice dams. Most show up as ceiling stains in the room below.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your Knox County home right now

2% of occupied homes in Knox County heat mainly with wood or propane, below the Tennessee county median of 7.8%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your Knox County home right now

About 79 nights a year here stay at 65°F or warmer, so basements and crawl spaces can grow mold even without a leak.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in Knox County get water damage

Knox County covers 508 square miles of eastern Tennessee, with about 494,148 residents and 218,661 homes. The county seat is Knoxville, and Farragut, Powell and Halls round out the largest towns. Much of its housing is recent, with a median build year of 1985.

41/100 Water Damage Risk Index: Moderate Knox County ranks 75 of 95 Tennessee counties. See the statewide ranking and method.
1

Aging plumbing

20% of homes built before 1960

Spotting hidden leaks →
2

Muggy, mold-friendly summers

79 nights a year at 65°F or warmer

Mold after water damage →
3

Freeze-thaw and ice dams

59 freeze-thaw days a year

Ice dams and ceiling leaks →

The three factors where Knox County ranks highest compared with other Tennessee counties.

Weather

Winters here are on the gentler end for Tennessee, and pipes still freeze. In the 2015–2024 record the county logged about 8 nights a year at or below 20°F (81st of 95) and 63 below freezing. Twenty degrees is roughly where uninsulated pipes start to freeze.

Cold snaps are the real risk. The worst in the record lasted 6 days below freezing (ending February 2015), and the low bottomed out near 0°F on January 18, 2024.

Most freezing nights fall from December to February, peaking in January. Disconnect garden hoses and shut off outdoor spigots before the first hard frost, and keep the heat at 55°F or higher if you'll be away.

Freezing nights typically start around Nov 8 and end around Mar 30.

Knox gets fewer downpours than most Tennessee counties, but they still fill basements. Of roughly 55.8 inches of yearly precipitation, the damage comes from the 12.1 days a year with an inch or more, ranked 75th of 95. February, November and December see the most. The single wettest day in the record: 3.73 inches, February 6, 2020. The worst three-day stretch dropped 5.77 inches, ending February 7, 2020, the kind of soaking that overwhelms sump pumps and storm sewers.

About 59 days a year swing from below freezing at night to above freezing by day. Those freeze-thaw cycles feed ice dams on roofs, open cracks in foundations and driveways, and stress pipes that are already marginal.

20
Freezing nights per month, 2015–2024 average
2.3
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What Knox County's homes are made of

Tennessee's 95 counties range widely in housing age; Knox ranks 38th, with 43% of its homes built before 1980.

Housing age is mixed: 20% of homes are pre-1960 and 29% are 2000 or newer. Ask any plumber which era your house is from and you'll know which failures to watch for.

The 1980s and 1990s account for 28% of the county's homes. If yours is from those decades, look under the sinks and at the water heater for gray plastic pipe stamped PB, which is polybutylene and leak-prone.

Renters occupy 35% of homes. If you rent, the building is usually the landlord's to repair, but your belongings are only covered by renters insurance.

Homes by year built

  • Before 19407%
  • 1940–195913%
  • 1960–197924%
  • 1980–199928%
  • 2000 or later29%
Owner-occupied
65%
Tennessee median 75%
Single-family
71%
of all homes
Median home value
$321k
Tennessee median $205k

Beyond water

Mold and fire damage in Knox County

Mold

Summer nights that don't drop below 65°F, a good marker of humid air, come about 79 times a year here, close to the Tennessee county median of 74. Keep indoor humidity under 60%, as the EPA advises, and dry any leak within 24 to 48 hours; in a humid month a wet basement left alone won't dry by itself.

Mold remediation: what to expect

Fire and smoke

Heating fuel matters for fire risk. In Knox County it's 32% utility gas, 66% electric, 2% propane and under 1% wood. Heating equipment, cooking and electrical failures cause most home fires nationally. Even a small kitchen fire can leave soot through the whole house, because smoke follows air currents into closets, ducts and attic space.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across Knox County. The largest communities by population:

  • Knoxville195,185
  • Farragut24,634
  • Powell13,739
  • Halls10,272
  • Karns4,115
  • Mascot3,277
  • John Sevier1,177

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Anderson, Grainger, Jefferson, Sevier and Union get more pipe-freeze nights than Knox. Anderson County has the oldest housing nearby, with 54% of homes built before 1980.

By the numbers

Knox County compared with Tennessee

FactorKnoxTennessee medianRank
Homes built before 1960 20% 16% 24 of 95
Homes built before 1980 43% 41% 38 of 95
Homes built 2000 or later 29% 27% 39 of 95
Manufactured or mobile homes 3.6% 16% 89 of 95
Vacant homes 8% 12% 77 of 95
Wood or propane heat 1.9% 7.8% 92 of 95
Nights at 20°F or colder 8/yr 11/yr 81 of 95
Days with 1 inch+ of rain 12/yr 14/yr 75 of 95
Freeze-thaw days 59/yr 60/yr 58 of 95
Muggy nights (65°F+) 79/yr 74/yr 36 of 95

Rank 1 is the highest value. Bars run from the lowest to the highest Tennessee county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

Knox County water damage FAQ

Which towns in Knox County does this cover?
Calls are routed to restoration companies that serve all of Knox County, including Knoxville, Farragut, Powell, Halls, Karns and Mascot, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Knox County?
Pipe-freeze weather, 20°F or colder, comes about 8 nights a year in Knox County, from December to February. Pipes along outside walls and in crawl spaces go first.
What causes the most water damage in Knox County?
Based on the county's housing and weather data, the biggest local factors are aging plumbing, muggy, mold-friendly summers and freeze-thaw and ice dams. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Knox County?
Pipe bursts and appliance failures are typically covered; slow leaks, seepage and floodwater typically aren't. Ask your agent about water backup coverage, given 12.1 heavy-rain days a year here.
How fast does mold start in a Knox County home?
The EPA advises drying wet materials within 24 to 48 hours. In February, the county's wettest month, and on the 79 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in Knox County: freezing from December to February, heavy rain in February, November and December.

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Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

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