Water damage restoration in Shelby County, Tennessee
Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Memphis, Bartlett and Collierville. Start the steps below while you wait.
With 404,333 homes and around 919,173 residents, Shelby County is 753 square miles of southwest Tennessee. Besides Memphis, the county seat, the biggest communities are Bartlett, Collierville and Germantown. The county's median home was built in 1977.
The three factors where Shelby County ranks highest compared with other Tennessee counties.
Weather
Shelby County is milder than most of Tennessee, but not mild enough to skip winterizing. In the 2015–2024 record the county logged about 6 nights a year at or below 20°F (94th of 95) and 44 below freezing. Twenty degrees is roughly where uninsulated pipes start to freeze.
Cold snaps are the real risk. The worst in the record lasted 8 days below freezing (ending February 2021), and the low bottomed out near 1°F on December 23, 2022.
The freeze season here runs January, with January the coldest. If you travel then, leave the thermostat at 55°F or above and open sink cabinets on outside walls.
On average the first fall freeze arrives around Nov 12 and the last spring freeze around Mar 16.
Heavy rain is a bigger factor here than in most of Tennessee. About 15 days a year bring an inch or more (27th of 95), most often in March, out of 58.4 inches of total precipitation. On March 10, 2016, 4.8 inches fell in a single day. Multi-day storms matter most for basements; the wettest three days on record here totaled 8.65 inches (through March 11, 2016).
About 40 days a year swing from below freezing at night to above freezing by day. Those freeze-thaw cycles feed ice dams on roofs, open cracks in foundations and driveways, and stress pipes that are already marginal.
Freezing nights per month, 2015–2024 average
Days with 1 inch or more of rain per month, 2015–2024 average
Housing
What Shelby County's homes are made of
55% of homes in Shelby County predate 1980, above the Tennessee county median of 41.2%, which ranks 10th of Tennessee's 95 counties.
Before 1960 is when 27% of these homes went up. Galvanized supply lines and cast iron drains were standard then, and after 60-plus years both corrode and crack, often out of sight inside a wall or under a slab.
27% date from 1980 to 1999, the window when polybutylene, a gray flexible plastic supply pipe, was used in some homes. It's prone to leaks at the fittings, so it's worth checking for in a house from those years.
Renters occupy 46% of homes. If you rent, the building is usually the landlord's to repair, but your belongings are only covered by renters insurance.
Homes by year built
Before 19406%
1940–195921%
1960–197928%
1980–199927%
2000 or later19%
Owner-occupied
54%
Tennessee median 75%
Single-family
71%
of all homes
Median home value
$249k
Tennessee median $205k
Beyond water
Mold and fire damage in Shelby County
Mold
About 113 nights a year in Shelby County stay at 65°F or warmer, a sign of muggy summer air (1st of 95 counties). March is the wettest month. Keep indoor humidity under 60%, as the EPA advises, and dry any leak within 24 to 48 hours; in a humid month a wet basement left alone won't dry by itself.
By main heating fuel, Shelby County homes break down as 45% utility gas, 53% electric, 1% propane and under 1% wood. Most homes here heat with gas or electricity, so cooking and electrical faults are the likelier fire sources. Even a contained kitchen fire can send soot through the ductwork to every room.
Calls connect to restoration companies that work across Shelby County. The largest communities by population:
Memphis618,980
Bartlett56,876
Collierville51,515
Germantown40,673
Arlington15,205
Lakeland14,192
Millington11,289
Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.
Nearby
Neighboring counties
Every neighboring county gets more pipe-freeze nights than Shelby. It also has the most heavy-rain days in its area. Its housing is the oldest in the area by share of homes built before 1980.
Rank 1 is the highest value. Bars run from the lowest to the highest Tennessee county; the tick marks the median; orange means higher water damage risk than the median, green means lower.
Questions
Shelby County water damage FAQ
Which towns in Shelby County does this cover?
Calls are routed to restoration companies that serve all of Shelby County, including Memphis, Bartlett, Collierville, Germantown, Arlington and Lakeland, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Shelby County?
Pipe-freeze weather, 20°F or colder, comes about 6 nights a year in Shelby County, from January. Pipes along outside walls and in crawl spaces go first.
What causes the most water damage in Shelby County?
Based on the county's housing and weather data, the biggest local factors are muggy, mold-friendly summers, aging plumbing and heavy rain and basements. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Shelby County?
Pipe bursts and appliance failures are typically covered; slow leaks, seepage and floodwater typically aren't. Ask your agent about water backup coverage, given 15 heavy-rain days a year here.
How fast does mold start in a Shelby County home?
The EPA advises drying wet materials within 24 to 48 hours. In March, the county's wettest month, and on the 113 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.
Water won't wait. Neither should you.
Peak risk months in Shelby County: freezing from January, heavy rain in February, March and December.
Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology