Water damage restoration in Highland County, Virginia
Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Monterey and McDowell. Start the steps below while you wait.
Roof leak or storm: what to do in your Highland County home right now
In Highland County, 3.34 inches fell on the wettest day of the 2015–2024 record. Storms like that, and ice dams in snowy winters, cause most roof leaks.
About 2,296 people live in Highland County, 415 square miles in central Virginia, in roughly 1,864 homes. Monterey is the county seat; McDowell is the next largest community. The county's median home was built in 1971.
The three factors where Highland County ranks highest compared with other Virginia counties.
Weather
Highland is on the colder side of Virginia for pipes. From 2015–2024 it averaged 39 nights a year at 20°F or colder, the range where pipes in exterior walls, crawl spaces and unheated garages freeze, and 125 nights at or below 32°F. That ranks 1st of 95 counties.
The longest cold spell was straight 14 days without the temperature rising above freezing, ending in January 2018. The coldest night reached about -9°F on December 24, 2022. Burst pipes usually show up when a spell like that breaks and the ice thaws.
Expect the hardest freezes in January, inside a season that runs November to March. That's when an outdoor spigot left connected to a hose, or a pipe in a crawl space, is most likely to split.
On average the first fall freeze arrives around Oct 19 and the last spring freeze around May 5.
Highland gets fewer downpours than most Virginia counties, but they still fill basements. About 7.8 days a year bring an inch or more (82nd of 95), most often in September, out of 46.7 inches of total precipitation. On September 30, 2016, 3.34 inches fell in a single day. Multi-day storms matter most for basements; the wettest three days on record here totaled 5.42 inches (through October 1, 2016).
About 105 days a year swing from below freezing at night to above freezing by day. Those freeze-thaw cycles feed ice dams on roofs, open cracks in foundations and driveways, and stress pipes that are already marginal.
Freezing nights per month, 2015–2024 average
Days with 1 inch or more of rain per month, 2015–2024 average
Housing
What Highland County's homes are made of
Roughly 60% of the county's housing was built before 1980. That puts Highland among the oldest housing stocks of Virginia's 95 counties.
In Highland County 43% of homes are older than 1960. If yours is one of them and the plumbing has never been replaced, expect galvanized steel supply pipe and cast iron drain lines, the two materials most likely to fail quietly.
Manufactured and mobile homes make up 15% of the housing here. Water lines in the underbelly depend on intact skirting and working heat tape, and they're usually the first to freeze in a cold snap.
46% of homes were vacant at survey time. A leak in an empty rental or seasonal house can run for days before anyone notices, which is why those losses tend to be larger.
Homes by year built
Before 194035%
1940–19598%
1960–197917%
1980–199920%
2000 or later19%
Owner-occupied
89%
Virginia median 77%
Single-family
83%
of all homes
Median home value
$200k
Virginia median $258k
Beyond water
Mold and fire damage in Highland County
Mold
Highland County averages 2 warm, muggy nights a year (lows of 65°F or more) and gets the most rain in June. Keep indoor humidity under 60%, as the EPA advises, and dry any leak within 24 to 48 hours; in a humid month a wet basement left alone won't dry by itself.
Main heating fuel in Highland County's occupied homes: 2% utility gas, 43% electric, 16% propane and 34% wood. Wood and propane heat are above the Virginia norm. Annual chimney and vent inspection, which the NFPA recommends, is one of the most effective fire-prevention habits for these homes.
Calls connect to restoration companies that work across Highland County. The largest communities by population:
Monterey197
McDowell58
Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.
Nearby
Neighboring counties
Highland gets more pipe-freeze nights than any of its neighbors. All of its neighbors see more heavy-rain days. Its housing is the oldest in the area by share of homes built before 1980.
Rank 1 is the highest value. Bars run from the lowest to the highest Virginia county; the tick marks the median; orange means higher water damage risk than the median, green means lower.
Questions
Highland County water damage FAQ
Which towns in Highland County does this cover?
Calls are routed to restoration companies that serve all of Highland County, including Monterey and McDowell, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Highland County?
About 39 nights a year get to 20°F or below, concentrated in January. The longest cold spell in the 2015–2024 record was 14 days below freezing.
What causes the most water damage in Highland County?
Based on the county's housing and weather data, the biggest local factors are frozen pipes, aging plumbing and leaks in empty homes. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Highland County?
Sudden, accidental damage like a burst pipe is usually covered. With 7.8 heavy-rain days a year here, the gaps that matter most are basement water: sewer and sump backups need a water backup endorsement, and surface flooding or groundwater needs a separate flood policy.
How fast does mold start in a Highland County home?
The EPA advises drying wet materials within 24 to 48 hours. In June, the county's wettest month, and on the 2 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.
Water won't wait. Neither should you.
Peak risk months in Highland County: freezing from November to March, heavy rain in April, June and September.
Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology