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Highland County, Virginia · Monterey

Water damage restoration in Highland County, Virginia

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Monterey and McDowell. Start the steps below while you wait.

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Burst or frozen pipe: what to do in your Highland County home right now

Highland County averages 39 nights a year at 20°F or colder, mostly November to March, and 43% of its homes predate 1960.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your Highland County home right now

September brings the most downpours to Highland County, part of 7.8 heavy-rain days a year. Check the sump first.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your Highland County home right now

43% of homes here predate 1960, when clay and cast iron sewer laterals were standard. Roots and cracks in those lines are a common cause of backups.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your Highland County home right now

In Highland County, 3.34 inches fell on the wettest day of the 2015–2024 record. Storms like that, and ice dams in snowy winters, cause most roof leaks.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your Highland County home right now

50% of occupied homes in Highland County heat mainly with wood or propane, above the Virginia county median of 11.9%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your Highland County home right now

With 2 muggy nights a year, mold in Highland County can appear within days of a leak. Dry first, then clean.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in Highland County get water damage

About 2,296 people live in Highland County, 415 square miles in central Virginia, in roughly 1,864 homes. Monterey is the county seat; McDowell is the next largest community. The county's median home was built in 1971.

63/100 Water Damage Risk Index: Elevated Highland County ranks 12 of 95 Virginia counties. See the statewide ranking and method.
1

Frozen pipes

39 nights a year at 20°F or colder

Preventing frozen pipes →
2

Aging plumbing

43% of homes built before 1960

Spotting hidden leaks →
3

Leaks in empty homes

46% of homes vacant

Shutoffs and leak sensors →

The three factors where Highland County ranks highest compared with other Virginia counties.

Weather

Highland is on the colder side of Virginia for pipes. From 2015–2024 it averaged 39 nights a year at 20°F or colder, the range where pipes in exterior walls, crawl spaces and unheated garages freeze, and 125 nights at or below 32°F. That ranks 1st of 95 counties.

The longest cold spell was straight 14 days without the temperature rising above freezing, ending in January 2018. The coldest night reached about -9°F on December 24, 2022. Burst pipes usually show up when a spell like that breaks and the ice thaws.

Expect the hardest freezes in January, inside a season that runs November to March. That's when an outdoor spigot left connected to a hose, or a pipe in a crawl space, is most likely to split.

On average the first fall freeze arrives around Oct 19 and the last spring freeze around May 5.

Highland gets fewer downpours than most Virginia counties, but they still fill basements. About 7.8 days a year bring an inch or more (82nd of 95), most often in September, out of 46.7 inches of total precipitation. On September 30, 2016, 3.34 inches fell in a single day. Multi-day storms matter most for basements; the wettest three days on record here totaled 5.42 inches (through October 1, 2016).

About 105 days a year swing from below freezing at night to above freezing by day. Those freeze-thaw cycles feed ice dams on roofs, open cracks in foundations and driveways, and stress pipes that are already marginal.

26
Freezing nights per month, 2015–2024 average
1.3
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What Highland County's homes are made of

Roughly 60% of the county's housing was built before 1980. That puts Highland among the oldest housing stocks of Virginia's 95 counties.

In Highland County 43% of homes are older than 1960. If yours is one of them and the plumbing has never been replaced, expect galvanized steel supply pipe and cast iron drain lines, the two materials most likely to fail quietly.

Manufactured and mobile homes make up 15% of the housing here. Water lines in the underbelly depend on intact skirting and working heat tape, and they're usually the first to freeze in a cold snap.

46% of homes were vacant at survey time. A leak in an empty rental or seasonal house can run for days before anyone notices, which is why those losses tend to be larger.

Homes by year built

  • Before 194035%
  • 1940–19598%
  • 1960–197917%
  • 1980–199920%
  • 2000 or later19%
Owner-occupied
89%
Virginia median 77%
Single-family
83%
of all homes
Median home value
$200k
Virginia median $258k

Beyond water

Mold and fire damage in Highland County

Mold

Highland County averages 2 warm, muggy nights a year (lows of 65°F or more) and gets the most rain in June. Keep indoor humidity under 60%, as the EPA advises, and dry any leak within 24 to 48 hours; in a humid month a wet basement left alone won't dry by itself.

Mold remediation: what to expect

Fire and smoke

Main heating fuel in Highland County's occupied homes: 2% utility gas, 43% electric, 16% propane and 34% wood. Wood and propane heat are above the Virginia norm. Annual chimney and vent inspection, which the NFPA recommends, is one of the most effective fire-prevention habits for these homes.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across Highland County. The largest communities by population:

  • Monterey197
  • McDowell58

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Highland gets more pipe-freeze nights than any of its neighbors. All of its neighbors see more heavy-rain days. Its housing is the oldest in the area by share of homes built before 1980.

By the numbers

Highland County compared with Virginia

FactorHighlandVirginia medianRank
Homes built before 1960 43% 20% 1 of 95
Homes built before 1980 60% 46% 7 of 95
Homes built 2000 or later 19% 25% 72 of 95
Manufactured or mobile homes 15% 9.6% 33 of 95
Vacant homes 46% 15% 1 of 95
Wood or propane heat 50% 12% 1 of 95
Nights at 20°F or colder 39/yr 14/yr 1 of 95
Days with 1 inch+ of rain 7.8/yr 10/yr 82 of 95
Freeze-thaw days 105/yr 77/yr 1 of 95
Muggy nights (65°F+) 2/yr 64/yr 94 of 95

Rank 1 is the highest value. Bars run from the lowest to the highest Virginia county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

Highland County water damage FAQ

Which towns in Highland County does this cover?
Calls are routed to restoration companies that serve all of Highland County, including Monterey and McDowell, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Highland County?
About 39 nights a year get to 20°F or below, concentrated in January. The longest cold spell in the 2015–2024 record was 14 days below freezing.
What causes the most water damage in Highland County?
Based on the county's housing and weather data, the biggest local factors are frozen pipes, aging plumbing and leaks in empty homes. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Highland County?
Sudden, accidental damage like a burst pipe is usually covered. With 7.8 heavy-rain days a year here, the gaps that matter most are basement water: sewer and sump backups need a water backup endorsement, and surface flooding or groundwater needs a separate flood policy.
How fast does mold start in a Highland County home?
The EPA advises drying wet materials within 24 to 48 hours. In June, the county's wettest month, and on the 2 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in Highland County: freezing from November to March, heavy rain in April, June and September.

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Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

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