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Chemung County, New York · Elmira

Water damage restoration in Chemung County, New York

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Elmira, Southport and Horseheads. Start the steps below while you wait.

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Burst or frozen pipe: what to do in your Chemung County home right now

With 58% of homes built before 1960 and about 52 hard-freeze nights a year, frozen and split pipes are a leading winter risk in the county.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your Chemung County home right now

October brings the most downpours to Chemung County, part of 5 heavy-rain days a year. Check the sump first.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your Chemung County home right now

Sewage backups in Chemung County spike on heavy-rain days, about 5 a year, when sewer mains fill up and water finds the lowest drain.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your Chemung County home right now

Chemung County's wettest day in the 2015–2024 record brought 2.62 inches, and about 102 freeze-thaw days a year mean ice dams in some winters.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your Chemung County home right now

9% of occupied homes in Chemung County heat mainly with wood or propane, below the New York county median of 19%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your Chemung County home right now

Muggy summer nights, lows of 65°F or more, come about 10 times a year in Chemung County. Mold after a leak spreads fastest from June through August.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in Chemung County get water damage

Chemung County covers 407 square miles of central New York, with about 82,147 residents and 39,252 homes. Besides Elmira, the county seat, the biggest communities are Southport, Horseheads and Big Flats. It has some of the oldest housing in the state: the median home went up in 1955.

56/100 Water Damage Risk Index: Elevated Chemung County ranks 14 of 57 New York counties. See the statewide ranking and method.
1

Aging plumbing

58% of homes built before 1960

Spotting hidden leaks →
2

Freeze-thaw and ice dams

102 freeze-thaw days a year

Ice dams and ceiling leaks →
3

Heavy rain and basements

5 days a year with an inch or more

Basement waterproofing →

The three factors where Chemung County ranks highest compared with other New York counties.

Weather

For frozen pipes, Chemung County is a typical New York county, which is still plenty. It averaged 141 freezing nights a year over 2015–2024, 52 of them at 20°F or colder, cold enough for pipes in outside walls and crawl spaces to freeze. Among 57 New York counties that's 35th.

The longest cold spell was straight 14 days without the temperature rising above freezing, ending in January 2018. The coldest night reached about -16°F on February 24, 2015. Burst pipes usually show up when a spell like that breaks and the ice thaws.

Most freezing nights fall from November to April, peaking in January. Disconnect garden hoses and shut off outdoor spigots before the first hard frost, and keep the heat at 55°F or higher if you'll be away.

On average the first fall freeze arrives around Oct 18 and the last spring freeze around May 7.

Rainfall is about average for New York. The county gets about 38.3 inches of rain and melted snow a year, with 5 days of an inch or more (33rd of 57). Those downpours cluster in July, September and October, when sump pumps and gutters are tested hardest. The wettest day on record brought 2.62 inches on October 21, 2016. Multi-day storms matter most for basements; the wettest three days on record here totaled 4.85 inches (through July 26, 2018).

The temperature crosses 32°F in both directions on roughly 102 days a year. Each cycle melts and refreezes water at roof edges and in foundation cracks, which is how ice dams and basement seepage get started.

28
Freezing nights per month, 2015–2024 average
0.9
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What Chemung County's homes are made of

82% of homes in Chemung County predate 1980, above the New York county median of 66.8%, which ranks 2nd of New York's 57 counties.

Before 1960 is when 58% of these homes went up. Galvanized supply lines and cast iron drains were standard then, and after 60-plus years both corrode and crack, often out of sight inside a wall or under a slab.

Homes by year built

  • Before 194034%
  • 1940–195924%
  • 1960–197924%
  • 1980–199910%
  • 2000 or later8%
Owner-occupied
68%
New York median 73%
Single-family
70%
of all homes
Median home value
$141k
New York median $185k

Beyond water

Mold and fire damage in Chemung County

Mold

Summer nights that don't drop below 65°F, a good marker of humid air, come about 10 times a year here, below the New York county median of 12. Mold grows when indoor humidity stays above about 60%, the EPA's ceiling. A basement dehumidifier set to 50% and drying anything wet within 24 to 48 hours prevents most problems.

Mold remediation: what to expect

Fire and smoke

By main heating fuel, Chemung County homes break down as 69% utility gas, 15% electric, 6% propane and 3% wood. Most homes here heat with gas or electricity, so cooking and electrical faults are the likelier fire sources. Even a contained kitchen fire can send soot through the ductwork to every room.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across Chemung County. The largest communities by population:

  • Elmira26,257
  • Southport6,450
  • Horseheads6,449
  • Big Flats5,651
  • West Elmira4,750
  • Elmira Heights4,110
  • Horseheads North2,676
  • Pine Valley721
  • Breesport628
  • Van Etten587
  • Erin473
  • Wellsburg448

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Every neighboring county gets more pipe-freeze nights than Chemung. Its housing is the oldest in the area by share of homes built before 1980.

By the numbers

Chemung County compared with New York

FactorChemungNew York medianRank
Homes built before 1960 58% 45% 4 of 57
Homes built before 1980 82% 67% 2 of 57
Homes built 2000 or later 8.3% 13% 54 of 57
Manufactured or mobile homes 4.4% 7.6% 42 of 57
Vacant homes 10% 14% 36 of 57
Wood or propane heat 8.6% 19% 45 of 57
Nights at 20°F or colder 52/yr 55/yr 35 of 57
Days with 1 inch+ of rain 5/yr 6/yr 33 of 57
Freeze-thaw days 102/yr 101/yr 21 of 57
Muggy nights (65°F+) 10/yr 12/yr 34 of 57

Rank 1 is the highest value. Bars run from the lowest to the highest New York county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

Chemung County water damage FAQ

Which towns in Chemung County does this cover?
Calls are routed to restoration companies that serve all of Chemung County, including Elmira, Southport, Horseheads, Big Flats, West Elmira and Elmira Heights, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Chemung County?
About 52 nights a year get to 20°F or below, concentrated in January. The longest cold spell in the 2015–2024 record was 14 days below freezing.
What causes the most water damage in Chemung County?
Based on the county's housing and weather data, the biggest local factors are aging plumbing, freeze-thaw and ice dams and heavy rain and basements. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Chemung County?
Sudden, accidental damage like a burst pipe is usually covered. With 5 heavy-rain days a year here, the gaps that matter most are basement water: sewer and sump backups need a water backup endorsement, and surface flooding or groundwater needs a separate flood policy.
How fast does mold start in a Chemung County home?
The EPA advises drying wet materials within 24 to 48 hours. In August, the county's wettest month, and on the 10 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in Chemung County: freezing from November to April, heavy rain in July, September and October.

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Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

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