Call line opening soon

St. Lawrence County, New York · Canton

Water damage restoration in St. Lawrence County, New York

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Massena, Ogdensburg and Potsdam. Start the steps below while you wait.

Answered 24/7 by a participating local provider. We're a referral service and don't do the work ourselves. How it works

Start here

What's happening?

Pick the closest match. These steps limit the damage and protect your insurance claim. Skip anything that isn't safe.

Burst or frozen pipe: what to do in your St. Lawrence County home right now

Pipes freeze in St. Lawrence County on about 80 nights a year, mostly November to April. Older homes, 47% of the stock here, are most at risk.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your St. Lawrence County home right now

Heavy rain days of an inch or more come about 4.5 times a year here, most often in July. A sump pump that hasn't run since last season is a common weak point.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your St. Lawrence County home right now

Backups often follow heavy rain, which St. Lawrence County gets about 4.5 days a year, when storm water overloads sewer mains and pushes up through the lowest drain in the house.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your St. Lawrence County home right now

Roof leaks here come from summer downpours and, with about 99 freeze-thaw days a year, from winter ice dams. Most show up as ceiling stains in the room below.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your St. Lawrence County home right now

27% of occupied homes in St. Lawrence County heat mainly with wood or propane, above the New York county median of 19%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your St. Lawrence County home right now

About 7 nights a year here stay at 65°F or warmer, so basements and crawl spaces can grow mold even without a leak.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in St. Lawrence County get water damage

About 107,226 people live in St. Lawrence County, 2,680 square miles in northern New York, in roughly 51,970 homes. Canton is the county seat; Massena, Ogdensburg and Potsdam are the next largest communities. The county's median home was built in 1964.

55/100 Water Damage Risk Index: Elevated St. Lawrence County ranks 20 of 57 New York counties. See the statewide ranking and method.
1

Frozen pipes

80 nights a year at 20°F or colder

Preventing frozen pipes →
2

Wood and propane heat

27% of homes

Fire and smoke damage →
3

Leaks in empty homes

20% of homes vacant

Shutoffs and leak sensors →

The three factors where St. Lawrence County ranks highest compared with other New York counties.

Weather

St. Lawrence is on the colder side of New York for pipes. It averaged 157 freezing nights a year over 2015–2024, 80 of them at 20°F or colder, cold enough for pipes in outside walls and crawl spaces to freeze. Among 57 New York counties that's 6th.

The longest cold spell was straight 32 days without the temperature rising above freezing, ending in March 2015. The coldest night reached about -27°F on February 14, 2016. Burst pipes usually show up when a spell like that breaks and the ice thaws.

Most freezing nights fall from November to April, peaking in January. Disconnect garden hoses and shut off outdoor spigots before the first hard frost, and keep the heat at 55°F or higher if you'll be away.

On average the first fall freeze arrives around Oct 13 and the last spring freeze around May 8.

St. Lawrence gets fewer downpours than most New York counties, but they still fill basements. About 4.5 days a year bring an inch or more (42nd of 57), most often in July, out of 40.7 inches of total precipitation. On August 10, 2024, 3.25 inches fell in a single day. Multi-day storms matter most for basements; the wettest three days on record here totaled 4.33 inches (through October 23, 2016).

About 99 days a year swing from below freezing at night to above freezing by day. Those freeze-thaw cycles feed ice dams on roofs, open cracks in foundations and driveways, and stress pipes that are already marginal.

30
Freezing nights per month, 2015–2024 average
0.9
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What St. Lawrence County's homes are made of

Roughly 67% of the county's housing was built before 1980. That puts St. Lawrence near the middle of New York's 57 counties.

Older and newer homes sit side by side here: 47% predate 1960 and 14% are from 2000 or later. Corroded pipe is the typical failure in the first group, burst supply hoses in the second.

Here 10% of housing is manufactured homes. Check the skirting and the heat tape on the main water line every fall, because that one exposed line is what freezes.

The Census counted 20% of homes as vacant, above the New York county median of 13.9%. Empty houses are where a small leak turns into a large claim, because nobody is there to hear it.

Homes by year built

  • Before 194030%
  • 1940–195917%
  • 1960–197920%
  • 1980–199919%
  • 2000 or later14%
Owner-occupied
72%
New York median 73%
Single-family
73%
of all homes
Median home value
$122k
New York median $185k

Beyond water

Mold and fire damage in St. Lawrence County

Mold

Summer nights that don't drop below 65°F, a good marker of humid air, come about 7 times a year here, below the New York county median of 12. Mold grows when indoor humidity stays above about 60%, the EPA's ceiling. A basement dehumidifier set to 50% and drying anything wet within 24 to 48 hours prevents most problems.

Mold remediation: what to expect

Fire and smoke

By main heating fuel, St. Lawrence County homes break down as 34% utility gas, 13% electric, 16% propane and 11% wood. Wood heat is more common here than the state median. Have chimneys swept and fuel-burning appliances serviced each fall, and keep three feet clear around stoves and space heaters.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across St. Lawrence County. The largest communities by population:

  • Massena10,238
  • Ogdensburg9,455
  • Potsdam8,427
  • Canton7,167
  • Gouverneur3,615
  • Norwood1,374
  • Norfolk1,204
  • Waddington1,062
  • Brasher Falls776
  • Hannawa Falls744
  • Star Lake713
  • Madrid641

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Franklin, Hamilton, Herkimer and Lewis get more pipe-freeze nights than St. Lawrence. All of its neighbors see more heavy-rain days. Herkimer County has the oldest housing nearby, with 73% of homes built before 1980.

By the numbers

St. Lawrence County compared with New York

FactorSt. LawrenceNew York medianRank
Homes built before 1960 47% 45% 24 of 57
Homes built before 1980 67% 67% 27 of 57
Homes built 2000 or later 14% 13% 23 of 57
Manufactured or mobile homes 10% 7.6% 17 of 57
Vacant homes 20% 14% 18 of 57
Wood or propane heat 27% 19% 13 of 57
Nights at 20°F or colder 80/yr 55/yr 6 of 57
Days with 1 inch+ of rain 4.5/yr 6/yr 42 of 57
Freeze-thaw days 99/yr 101/yr 31 of 57
Muggy nights (65°F+) 7/yr 12/yr 41 of 57

Rank 1 is the highest value. Bars run from the lowest to the highest New York county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

St. Lawrence County water damage FAQ

Which towns in St. Lawrence County does this cover?
Calls are routed to restoration companies that serve all of St. Lawrence County, including Massena, Ogdensburg, Potsdam, Canton, Gouverneur and Norwood, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in St. Lawrence County?
About 80 nights a year get to 20°F or below, concentrated in January. The longest cold spell in the 2015–2024 record was 32 days below freezing.
What causes the most water damage in St. Lawrence County?
Based on the county's housing and weather data, the biggest local factors are frozen pipes, wood and propane heat and leaks in empty homes. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in St. Lawrence County?
A burst pipe or a failed water heater is usually covered. Rain-driven basement water usually isn't, unless you added water backup coverage, and floodwater needs a flood policy. June, July and October are when St. Lawrence County gets the most heavy rain.
How fast does mold start in a St. Lawrence County home?
The EPA advises drying wet materials within 24 to 48 hours. In June, the county's wettest month, and on the 7 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in St. Lawrence County: freezing from November to April, heavy rain in June, July and October.

Call line opening soon

Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

Opening soon Checklist