Water damage restoration in Orleans County, New York
Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Medina, Albion and Holley. Start the steps below while you wait.
Flooded basement: what to do in your Orleans County home right now
Heavy rain days of an inch or more come about 3.4 times a year here, most often in July. A sump pump that hasn't run since last season is a common weak point.
Don't step in if water could reach outlets, cords, or the electrical panel.
Roof leak or storm: what to do in your Orleans County home right now
Roof leaks here come from summer downpours and, with about 82 freeze-thaw days a year, from winter ice dams. Most show up as ceiling stains in the room below.
With 18,326 homes and around 39,608 residents, Orleans County is 391 square miles of northwest New York. Besides Albion, the county seat, the biggest communities are Medina, Holley and Lyndonville. It has some of the oldest housing in the state: the median home went up in 1955.
The three factors where Orleans County ranks highest compared with other New York counties.
Weather
Winters here are on the gentler end for New York, and pipes still freeze. It averaged 122 freezing nights a year over 2015–2024, 44 of them at 20°F or colder, cold enough for pipes in outside walls and crawl spaces to freeze. Among 57 New York counties that's 48th.
On February 14, 2016 the low fell to about -11°F, and in the stretch ending March 2015 the county went 26 days in a row below freezing. Leaks from split pipes typically appear the day the thaw arrives.
The freeze season here runs November to March, with January the coldest. If you travel then, leave the thermostat at 55°F or above and open sink cabinets on outside walls.
Freezing nights typically start around Oct 31 and end around May 2.
Orleans gets fewer downpours than most New York counties, but they still fill basements. About 3.4 days a year bring an inch or more (54th of 57), most often in July, out of 34.2 inches of total precipitation. On July 12, 2020, 1.91 inches fell in a single day. The worst three-day stretch dropped 3.02 inches, ending July 19, 2021, the kind of soaking that overwhelms sump pumps and storm sewers.
About 82 days a year swing from below freezing at night to above freezing by day. Those freeze-thaw cycles feed ice dams on roofs, open cracks in foundations and driveways, and stress pipes that are already marginal.
Freezing nights per month, 2015–2024 average
Days with 1 inch or more of rain per month, 2015–2024 average
Housing
What Orleans County's homes are made of
New York's 57 counties range widely in housing age; Orleans ranks 15th, with 72% of its homes built before 1980.
Before 1960 is when 54% of these homes went up. Galvanized supply lines and cast iron drains were standard then, and after 60-plus years both corrode and crack, often out of sight inside a wall or under a slab.
Manufactured and mobile homes make up 9% of the housing here. Water lines in the underbelly depend on intact skirting and working heat tape, and they're usually the first to freeze in a cold snap.
Homes by year built
Before 194043%
1940–195911%
1960–197918%
1980–199919%
2000 or later9%
Owner-occupied
77%
New York median 73%
Single-family
75%
of all homes
Median home value
$141k
New York median $185k
Beyond water
Mold and fire damage in Orleans County
Mold
Orleans County averages 26 warm, muggy nights a year (lows of 65°F or more) and gets the most rain in July. Keep indoor humidity under 60%, as the EPA advises, and dry any leak within 24 to 48 hours; in a humid month a wet basement left alone won't dry by itself.
Main heating fuel in Orleans County's occupied homes: 42% utility gas, 15% electric, 24% propane and 5% wood. Propane heat is more common here than in most New York counties. Heating equipment is one of the leading causes of home fires nationally, and the NFPA recommends having chimneys and vents inspected every year.
Rank 1 is the highest value. Bars run from the lowest to the highest New York county; the tick marks the median; orange means higher water damage risk than the median, green means lower.
Questions
Orleans County water damage FAQ
Which towns in Orleans County does this cover?
Calls are routed to restoration companies that serve all of Orleans County, including Medina, Albion, Holley and Lyndonville, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Orleans County?
About 44 nights a year get to 20°F or below, concentrated in January. The longest cold spell in the 2015–2024 record was 26 days below freezing.
What causes the most water damage in Orleans County?
Based on the county's housing and weather data, the biggest local factors are muggy, mold-friendly summers, aging plumbing and wood and propane heat. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Orleans County?
Pipe bursts and appliance failures are typically covered; slow leaks, seepage and floodwater typically aren't. Ask your agent about water backup coverage, given 3.4 heavy-rain days a year here.
How fast does mold start in a Orleans County home?
The EPA advises drying wet materials within 24 to 48 hours. In July, the county's wettest month, and on the 26 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.
Water won't wait. Neither should you.
Peak risk months in Orleans County: freezing from November to March, heavy rain in July, September and October.
Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology