Water damage restoration in Tompkins County, New York
Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Ithaca, South Hill and Cayuga Heights. Start the steps below while you wait.
Roof leak or storm: what to do in your Tompkins County home right now
In Tompkins County, 3.12 inches fell on the wettest day of the 2015–2024 record. Storms like that, and ice dams in snowy winters, cause most roof leaks.
Tompkins County covers 475 square miles of central New York, with about 104,537 residents and 47,804 homes. Ithaca is the county seat; South Hill, Cayuga Heights and Lansing are the next largest communities. The county's median home was built in 1974.
The three factors where Tompkins County ranks highest compared with other New York counties.
Weather
For frozen pipes, Tompkins County is a typical New York county, which is still plenty. It averaged 143 freezing nights a year over 2015–2024, 55 of them at 20°F or colder, cold enough for pipes in outside walls and crawl spaces to freeze. Among 57 New York counties that's 28th.
The longest cold spell was straight 22 days without the temperature rising above freezing, ending in March 2015. The coldest night reached about -16°F on February 24, 2015. Burst pipes usually show up when a spell like that breaks and the ice thaws.
The freeze season here runs November to April, with January the coldest. If you travel then, leave the thermostat at 55°F or above and open sink cabinets on outside walls.
On average the first fall freeze arrives around Oct 16 and the last spring freeze around May 9.
Tompkins gets fewer downpours than most New York counties, but they still fill basements. Of roughly 40.4 inches of yearly precipitation, the damage comes from the 4.6 days a year with an inch or more, ranked 40th of 57. June, September and October see the most. The single wettest day in the record: 3.12 inches, October 30, 2017. Multi-day storms matter most for basements; the wettest three days on record here totaled 4.3 inches (through August 19, 2021).
Freeze-thaw days, below freezing overnight and above it by afternoon, come about 98 times a year here. They're the main driver of ice dams and of water working its way through foundation cracks in late winter.
Freezing nights per month, 2015–2024 average
Days with 1 inch or more of rain per month, 2015–2024 average
Housing
What Tompkins County's homes are made of
57% of homes in Tompkins County predate 1980, below the New York county median of 66.8%, which ranks 52nd of New York's 57 counties.
17% of homes were built in 2000 or later, more than in most of New York. Newer plumbing rarely corrodes, so damage here tends to come from appliance supply lines, water heaters, sump pumps and storms.
25% date from 1980 to 1999, the window when polybutylene, a gray flexible plastic supply pipe, was used in some homes. It's prone to leaks at the fittings, so it's worth checking for in a house from those years.
Here 8% of housing is manufactured homes. Check the skirting and the heat tape on the main water line every fall, because that one exposed line is what freezes.
Renters occupy 46% of homes. If you rent, the building is usually the landlord's to repair, but your belongings are only covered by renters insurance.
Homes by year built
Before 194026%
1940–195910%
1960–197921%
1980–199925%
2000 or later17%
Owner-occupied
54%
New York median 73%
Single-family
54%
of all homes
Median home value
$291k
New York median $185k
Beyond water
Mold and fire damage in Tompkins County
Mold
Summer nights that don't drop below 65°F, a good marker of humid air, come about 11 times a year here, close to the New York county median of 12. The EPA recommends keeping indoor humidity below 60%, ideally 30 to 50%. Basements can pass 60% on their own in summer, so a dehumidifier matters even without a leak, and anything wet should be dried within 24 to 48 hours.
Main heating fuel in Tompkins County's occupied homes: 46% utility gas, 26% electric, 13% propane and 4% wood. Heating equipment, cooking and electrical failures cause most home fires nationally. Even a small kitchen fire can leave soot through the whole house, because smoke follows air currents into closets, ducts and attic space.
Rank 1 is the highest value. Bars run from the lowest to the highest New York county; the tick marks the median; orange means higher water damage risk than the median, green means lower.
Questions
Tompkins County water damage FAQ
Which towns in Tompkins County does this cover?
Calls are routed to restoration companies that serve all of Tompkins County, including Ithaca, South Hill, Cayuga Heights, Lansing, Northeast Ithaca and Northwest Ithaca, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Tompkins County?
About 55 nights a year get to 20°F or below, concentrated in January. The longest cold spell in the 2015–2024 record was 22 days below freezing.
What causes the most water damage in Tompkins County?
Based on the county's housing and weather data, the biggest local factors are frozen pipes, muggy, mold-friendly summers and mobile home freeze-ups. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Tompkins County?
A burst pipe or a failed water heater is usually covered. Rain-driven basement water usually isn't, unless you added water backup coverage, and floodwater needs a flood policy. June, September and October are when Tompkins County gets the most heavy rain.
How fast does mold start in a Tompkins County home?
The EPA advises drying wet materials within 24 to 48 hours. In October, the county's wettest month, and on the 11 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.
Water won't wait. Neither should you.
Peak risk months in Tompkins County: freezing from November to April, heavy rain in June, September and October.
Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology