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Onondaga County, New York · Syracuse

Water damage restoration in Onondaga County, New York

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Syracuse, De Witt and Fairmount. Start the steps below while you wait.

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Pick the closest match. These steps limit the damage and protect your insurance claim. Skip anything that isn't safe.

Burst or frozen pipe: what to do in your Onondaga County home right now

Onondaga County averages 52 nights a year at 20°F or colder, mostly November to April, and 45% of its homes predate 1960.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your Onondaga County home right now

Basements flood here mostly in September. Onondaga County averages 4.6 days a year with an inch of rain or more.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your Onondaga County home right now

Backups often follow heavy rain, which Onondaga County gets about 4.6 days a year, when storm water overloads sewer mains and pushes up through the lowest drain in the house.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your Onondaga County home right now

Roof leaks here come from summer downpours and, with about 90 freeze-thaw days a year, from winter ice dams. Most show up as ceiling stains in the room below.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your Onondaga County home right now

4% of occupied homes in Onondaga County heat mainly with wood or propane, below the New York county median of 19%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your Onondaga County home right now

Muggy summer nights, lows of 65°F or more, come about 16 times a year in Onondaga County. Mold after a leak spreads fastest from June through August.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in Onondaga County get water damage

Onondaga County covers 778 square miles of central New York, with about 471,129 residents and 212,002 homes. Syracuse is the county seat; De Witt, Fairmount and Baldwinsville are the next largest communities. The county's median home was built in 1964.

45/100 Water Damage Risk Index: Elevated Onondaga County ranks 37 of 57 New York counties. See the statewide ranking and method.
1

Muggy, mold-friendly summers

16 nights a year at 65°F or warmer

Mold after water damage →
2

Aging plumbing

45% of homes built before 1960

Spotting hidden leaks →
3

Frozen pipes

52 nights a year at 20°F or colder

Preventing frozen pipes →

The three factors where Onondaga County ranks highest compared with other New York counties.

Weather

For frozen pipes, Onondaga County is a typical New York county, which is still plenty. It averaged 134 freezing nights a year over 2015–2024, 52 of them at 20°F or colder, cold enough for pipes in outside walls and crawl spaces to freeze. Among 57 New York counties that's 35th.

Cold snaps are the real risk. The worst in the record lasted 32 days below freezing (ending March 2015), and the low bottomed out near -21°F on February 14, 2016.

Most freezing nights fall from November to April, peaking in January. Disconnect garden hoses and shut off outdoor spigots before the first hard frost, and keep the heat at 55°F or higher if you'll be away.

On average the first fall freeze arrives around Oct 23 and the last spring freeze around May 7.

Onondaga gets fewer downpours than most New York counties, but they still fill basements. The county gets about 44.4 inches of rain and melted snow a year, with 4.6 days of an inch or more (40th of 57). Those downpours cluster in June, July and September, when sump pumps and gutters are tested hardest. The wettest day on record brought 3.19 inches on October 30, 2017. Multi-day storms matter most for basements; the wettest three days on record here totaled 5 inches (through October 23, 2016).

About 90 days a year swing from below freezing at night to above freezing by day. Those freeze-thaw cycles feed ice dams on roofs, open cracks in foundations and driveways, and stress pipes that are already marginal.

28
Freezing nights per month, 2015–2024 average
0.7
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What Onondaga County's homes are made of

New York's 57 counties range widely in housing age; Onondaga ranks 18th, with 70% of its homes built before 1980.

The mix runs from 45% built before 1960 to 12% built since 2000, so older neighborhoods bring aging pipe while newer subdivisions bring failed appliance lines and water heaters.

Renters occupy 34% of homes. If you rent, the building is usually the landlord's to repair, but your belongings are only covered by renters insurance.

Homes by year built

  • Before 194023%
  • 1940–195922%
  • 1960–197925%
  • 1980–199918%
  • 2000 or later12%
Owner-occupied
66%
New York median 73%
Single-family
68%
of all homes
Median home value
$200k
New York median $185k

Beyond water

Mold and fire damage in Onondaga County

Mold

Onondaga County averages 16 warm, muggy nights a year (lows of 65°F or more) and gets the most rain in October. Mold grows when indoor humidity stays above about 60%, the EPA's ceiling. A basement dehumidifier set to 50% and drying anything wet within 24 to 48 hours prevents most problems.

Mold remediation: what to expect

Fire and smoke

By main heating fuel, Onondaga County homes break down as 70% utility gas, 21% electric, 3% propane and under 1% wood. Most homes here heat with gas or electricity, so cooking and electrical faults are the likelier fire sources. Even a contained kitchen fire can send soot through the ductwork to every room.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across Onondaga County. The largest communities by population:

  • Syracuse146,384
  • De Witt11,060
  • Fairmount9,724
  • Baldwinsville7,715
  • North Syracuse6,693
  • Radisson6,676
  • Solvay6,544
  • Mattydale5,971
  • Westvale5,212
  • Manlius4,644
  • Brewerton4,330
  • Fayetteville4,214

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Cortland, Madison and Oswego get more pipe-freeze nights than Onondaga. Cortland County has the oldest housing nearby, with 74% of homes built before 1980.

By the numbers

Onondaga County compared with New York

FactorOnondagaNew York medianRank
Homes built before 1960 45% 45% 28 of 57
Homes built before 1980 70% 67% 18 of 57
Homes built 2000 or later 12% 13% 40 of 57
Manufactured or mobile homes 1.1% 7.6% 51 of 57
Vacant homes 6.7% 14% 50 of 57
Wood or propane heat 4.3% 19% 51 of 57
Nights at 20°F or colder 52/yr 55/yr 35 of 57
Days with 1 inch+ of rain 4.6/yr 6/yr 40 of 57
Freeze-thaw days 90/yr 101/yr 42 of 57
Muggy nights (65°F+) 16/yr 12/yr 17 of 57

Rank 1 is the highest value. Bars run from the lowest to the highest New York county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

Onondaga County water damage FAQ

Which towns in Onondaga County does this cover?
Calls are routed to restoration companies that serve all of Onondaga County, including Syracuse, De Witt, Fairmount, Baldwinsville, North Syracuse and Radisson, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Onondaga County?
About 52 nights a year get to 20°F or below, concentrated in January. The longest cold spell in the 2015–2024 record was 32 days below freezing.
What causes the most water damage in Onondaga County?
Based on the county's housing and weather data, the biggest local factors are muggy, mold-friendly summers, aging plumbing and frozen pipes. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Onondaga County?
Pipe bursts and appliance failures are typically covered; slow leaks, seepage and floodwater typically aren't. Ask your agent about water backup coverage, given 4.6 heavy-rain days a year here.
How fast does mold start in a Onondaga County home?
The EPA advises drying wet materials within 24 to 48 hours. In October, the county's wettest month, and on the 16 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in Onondaga County: freezing from November to April, heavy rain in June, July and September.

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Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

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