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Dallas County, Texas · Dallas

Water damage restoration in Dallas County, Texas

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Dallas, Irving and Garland. Start the steps below while you wait.

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Burst or frozen pipe: what to do in your Dallas County home right now

Pipes freeze in Dallas County on about 3 nights a year, mostly midwinter. Older homes, 17% of the stock here, are most at risk.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your Dallas County home right now

Basements flood here mostly in May. Dallas County averages 13.3 days a year with an inch of rain or more.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your Dallas County home right now

Sewage backups in Dallas County spike on heavy-rain days, about 13.3 a year, when sewer mains fill up and water finds the lowest drain.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your Dallas County home right now

Dallas County's wettest day in the 2015–2024 record brought 5.08 inches.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your Dallas County home right now

1% of occupied homes in Dallas County heat mainly with wood or propane, below the Texas county median of 6.5%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your Dallas County home right now

With 139 muggy nights a year, mold in Dallas County can appear within days of a leak. Dry first, then clean.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in Dallas County get water damage

About 2,621,179 people live in Dallas County, 873 square miles in eastern Texas, in roughly 1,064,965 homes. The county seat is Dallas, and Irving, Garland and Grand Prairie round out the largest towns. The county's median home was built in 1983.

57/100 Water Damage Risk Index: Elevated Dallas County ranks 65 of 232 Texas counties. See the statewide ranking and method.
1

Heavy rain and basements

13.3 days a year with an inch or more

Basement waterproofing →
2

Muggy, mold-friendly summers

139 nights a year at 65°F or warmer

Mold after water damage →
3

Frozen pipes

3 nights a year at 20°F or colder

Preventing frozen pipes →

The three factors where Dallas County ranks highest compared with other Texas counties.

Weather

For frozen pipes, Dallas County is a typical Texas county, which is still plenty. In the 2015–2024 record the county logged about 3 nights a year at or below 20°F (94th of 232) and 20 below freezing. Twenty degrees is roughly where uninsulated pipes start to freeze.

The longest cold spell was straight 8 days without the temperature rising above freezing, ending in February 2021. The coldest night reached about 1°F on February 16, 2021. Burst pipes usually show up when a spell like that breaks and the ice thaws.

With only about 20 freezing nights a year, many homes here aren't built for cold, so a single arctic outbreak can burst pipes across the county. The record low in this data was about 1°F, on February 16, 2021.

Heavy rain is a bigger factor here than in most of Texas. The county gets about 44 inches of rain and melted snow a year, with 13.3 days of an inch or more (53rd of 232). Those downpours cluster in April, May and October, when sump pumps and gutters are tested hardest. The wettest day on record brought 5.08 inches on October 24, 2015. Multi-day storms matter most for basements; the wettest three days on record here totaled 8.92 inches (through October 25, 2015).

8
Freezing nights per month, 2015–2024 average
2.2
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What Dallas County's homes are made of

Texas's 232 counties range widely in housing age; Dallas ranks 122nd, with 45% of its homes built before 1980.

Older and newer homes sit side by side here: 17% predate 1960 and 27% are from 2000 or later. Corroded pipe is the typical failure in the first group, burst supply hoses in the second.

The 1980s and 1990s account for 28% of the county's homes. If yours is from those decades, look under the sinks and at the water heater for gray plastic pipe stamped PB, which is polybutylene and leak-prone.

Renters occupy 49% of homes. If you rent, the building is usually the landlord's to repair, but your belongings are only covered by renters insurance.

Homes by year built

  • Before 19403%
  • 1940–195914%
  • 1960–197928%
  • 1980–199928%
  • 2000 or later27%
Owner-occupied
51%
Texas median 74%
Single-family
56%
of all homes
Median home value
$303k
Texas median $172k

Beyond water

Mold and fire damage in Dallas County

Mold

Summer nights that don't drop below 65°F, a good marker of humid air, come about 139 times a year here, close to the Texas county median of 129. The EPA recommends keeping indoor humidity below 60%, ideally 30 to 50%. Basements can pass 60% on their own in summer, so a dehumidifier matters even without a leak, and anything wet should be dried within 24 to 48 hours.

Mold remediation: what to expect

Fire and smoke

Heating fuel matters for fire risk. In Dallas County it's 36% utility gas, 62% electric, 1% propane and under 1% wood. Most homes here heat with gas or electricity, so cooking and electrical faults are the likelier fire sources. Even a contained kitchen fire can send soot through the ductwork to every room.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across Dallas County. The largest communities by population:

  • Dallas1,307,930
  • Irving256,492
  • Garland246,844
  • Grand Prairie201,883
  • Mesquite149,299
  • Carrollton133,740
  • Richardson118,731
  • Rowlett65,463
  • DeSoto56,211
  • Cedar Hill48,879
  • Coppell42,154
  • Lancaster40,820

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Collin and Denton get more pipe-freeze nights than Dallas. Its housing is the oldest in the area by share of homes built before 1980.

By the numbers

Dallas County compared with Texas

FactorDallasTexas medianRank
Homes built before 1960 17% 20% 133 of 232
Homes built before 1980 45% 46% 122 of 232
Homes built 2000 or later 27% 26% 113 of 232
Manufactured or mobile homes 1.6% 13% 231 of 232
Vacant homes 7.7% 17% 207 of 232
Wood or propane heat 1% 6.5% 227 of 232
Nights at 20°F or colder 3/yr 3/yr 94 of 232
Days with 1 inch+ of rain 13/yr 7.8/yr 53 of 232
Freeze-thaw days 18/yr 27/yr 156 of 232
Muggy nights (65°F+) 139/yr 129/yr 87 of 232

Rank 1 is the highest value. Bars run from the lowest to the highest Texas county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

Dallas County water damage FAQ

Which towns in Dallas County does this cover?
Calls are routed to restoration companies that serve all of Dallas County, including Dallas, Irving, Garland, Grand Prairie, Mesquite and Carrollton, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Dallas County?
Pipe-freeze weather, 20°F or colder, comes about 3 nights a year in Dallas County, from midwinter. Pipes along outside walls and in crawl spaces go first.
What causes the most water damage in Dallas County?
Based on the county's housing and weather data, the biggest local factors are heavy rain and basements, muggy, mold-friendly summers and frozen pipes. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Dallas County?
Sudden, accidental damage like a burst pipe is usually covered. With 13.3 heavy-rain days a year here, the gaps that matter most are basement water: sewer and sump backups need a water backup endorsement, and surface flooding or groundwater needs a separate flood policy.
How fast does mold start in a Dallas County home?
The EPA advises drying wet materials within 24 to 48 hours. In May, the county's wettest month, and on the 139 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in Dallas County: freezing from midwinter, heavy rain in April, May and October.

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Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

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