Call line opening soon

Smith County, Texas · Tyler

Water damage restoration in Smith County, Texas

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Tyler, Whitehouse and Lindale. Start the steps below while you wait.

Answered 24/7 by a participating local provider. We're a referral service and don't do the work ourselves. How it works

Start here

What's happening?

Pick the closest match. These steps limit the damage and protect your insurance claim. Skip anything that isn't safe.

Burst or frozen pipe: what to do in your Smith County home right now

With 18% of homes built before 1960 and about 3 hard-freeze nights a year, frozen and split pipes are a leading winter risk in the county.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your Smith County home right now

Basements flood here mostly in April. Smith County averages 14.7 days a year with an inch of rain or more.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your Smith County home right now

Sewage backups in Smith County spike on heavy-rain days, about 14.7 a year, when sewer mains fill up and water finds the lowest drain.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your Smith County home right now

Smith County's wettest day in the 2015–2024 record brought 5.26 inches, and about 28 freeze-thaw days a year mean ice dams in some winters.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your Smith County home right now

4% of occupied homes in Smith County heat mainly with wood or propane, below the Texas county median of 6.5%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your Smith County home right now

With 128 muggy nights a year, mold in Smith County can appear within days of a leak. Dry first, then clean.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in Smith County get water damage

About 241,740 people live in Smith County, 921 square miles in eastern Texas, in roughly 99,673 homes. Tyler is the county seat; Whitehouse, Lindale and Bullard are the next largest communities. Much of its housing is recent, with a median build year of 1986.

58/100 Water Damage Risk Index: Elevated Smith County ranks 63 of 232 Texas counties. See the statewide ranking and method.
1

Heavy rain and basements

14.7 days a year with an inch or more

Basement waterproofing →
2

Frozen pipes

3 nights a year at 20°F or colder

Preventing frozen pipes →
3

Muggy, mold-friendly summers

128 nights a year at 65°F or warmer

Mold after water damage →

The three factors where Smith County ranks highest compared with other Texas counties.

Weather

For frozen pipes, Smith County is a typical Texas county, which is still plenty. In the 2015–2024 record the county logged about 3 nights a year at or below 20°F (94th of 232) and 29 below freezing. Twenty degrees is roughly where uninsulated pipes start to freeze.

The longest cold spell was straight 6 days without the temperature rising above freezing, ending in February 2021. The coldest night reached about -2°F on February 16, 2021. Burst pipes usually show up when a spell like that breaks and the ice thaws.

Expect the hardest freezes in January, inside a season that runs midwinter. That's when an outdoor spigot left connected to a hose, or a pipe in a crawl space, is most likely to split.

On average the first fall freeze arrives around Nov 18 and the last spring freeze around Feb 26.

Heavy rain is a bigger factor here than in most of Texas. About 14.7 days a year bring an inch or more (35th of 232), most often in April, out of 50.7 inches of total precipitation. On March 9, 2016, 5.26 inches fell in a single day. Multi-day storms matter most for basements; the wettest three days on record here totaled 7.67 inches (through March 11, 2016).

About 28 days a year swing from below freezing at night to above freezing by day. Those freeze-thaw cycles feed ice dams on roofs, open cracks in foundations and driveways, and stress pipes that are already marginal.

11
Freezing nights per month, 2015–2024 average
2.5
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What Smith County's homes are made of

Texas's 232 counties range widely in housing age; Smith ranks 146th, with 42% of its homes built before 1980.

Growth since 2000 added 33% of today's homes. In houses that new, the weak points are washing machine hoses, ice maker lines, water heaters and sump pumps rather than the pipes in the walls.

About 26% of homes went up between 1980 and 1999. Some houses from the late 1970s to the mid-1990s were plumbed with polybutylene, a gray plastic pipe known for failing at fittings. A plumber can tell you in a few minutes whether you have it.

Manufactured and mobile homes make up 11% of the housing here. Water lines in the underbelly depend on intact skirting and working heat tape, and they're usually the first to freeze in a cold snap.

Homes by year built

  • Before 19404%
  • 1940–195914%
  • 1960–197924%
  • 1980–199926%
  • 2000 or later33%
Owner-occupied
69%
Texas median 74%
Single-family
71%
of all homes
Median home value
$241k
Texas median $172k

Beyond water

Mold and fire damage in Smith County

Mold

Summer nights that don't drop below 65°F, a good marker of humid air, come about 128 times a year here, close to the Texas county median of 129. Mold grows when indoor humidity stays above about 60%, the EPA's ceiling. A basement dehumidifier set to 50% and drying anything wet within 24 to 48 hours prevents most problems.

Mold remediation: what to expect

Fire and smoke

Heating fuel matters for fire risk. In Smith County it's 36% utility gas, 59% electric, 3% propane and under 1% wood. Fires here are likelier to start in the kitchen or the wiring than in the furnace. After any fire, keep the HVAC off until ducts are checked, or soot will travel through the house.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across Smith County. The largest communities by population:

  • Tyler109,215
  • Whitehouse9,122
  • Lindale6,644
  • Bullard4,346
  • Hideaway3,301
  • Troup2,338
  • Arp1,111
  • Winona1,025
  • Emerald Bay970
  • New Chapel Hill891
  • Noonday707

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Smith gets more pipe-freeze nights than any of its neighbors. Gregg County has the oldest housing nearby, with 50% of homes built before 1980.

By the numbers

Smith County compared with Texas

FactorSmithTexas medianRank
Homes built before 1960 18% 20% 126 of 232
Homes built before 1980 42% 46% 146 of 232
Homes built 2000 or later 33% 26% 68 of 232
Manufactured or mobile homes 11% 13% 151 of 232
Vacant homes 17% 17% 115 of 232
Wood or propane heat 3.9% 6.5% 167 of 232
Nights at 20°F or colder 3/yr 3/yr 94 of 232
Days with 1 inch+ of rain 15/yr 7.8/yr 35 of 232
Freeze-thaw days 28/yr 27/yr 107 of 232
Muggy nights (65°F+) 128/yr 129/yr 119 of 232

Rank 1 is the highest value. Bars run from the lowest to the highest Texas county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

Smith County water damage FAQ

Which towns in Smith County does this cover?
Calls are routed to restoration companies that serve all of Smith County, including Tyler, Whitehouse, Lindale, Bullard, Hideaway and Troup, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Smith County?
From 2015–2024 the county averaged 3 nights a year at 20°F or colder, mostly midwinter. Pipes in exterior walls, crawl spaces, garages and mobile home underbellies freeze first.
What causes the most water damage in Smith County?
Based on the county's housing and weather data, the biggest local factors are heavy rain and basements, frozen pipes and muggy, mold-friendly summers. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Smith County?
Sudden, accidental damage like a burst pipe is usually covered. With 14.7 heavy-rain days a year here, the gaps that matter most are basement water: sewer and sump backups need a water backup endorsement, and surface flooding or groundwater needs a separate flood policy.
How fast does mold start in a Smith County home?
The EPA advises drying wet materials within 24 to 48 hours. In April, the county's wettest month, and on the 128 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in Smith County: freezing from midwinter, heavy rain in March, April and May.

Call line opening soon

Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

Opening soon Checklist