Call line opening soon

Potter County, Texas · Amarillo

Water damage restoration in Potter County, Texas

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Amarillo, Bushland and Bishop Hills. Start the steps below while you wait.

Answered 24/7 by a participating local provider. We're a referral service and don't do the work ourselves. How it works

Start here

What's happening?

Pick the closest match. These steps limit the damage and protect your insurance claim. Skip anything that isn't safe.

Burst or frozen pipe: what to do in your Potter County home right now

With 45% of homes built before 1960 and about 21 hard-freeze nights a year, frozen and split pipes are a leading winter risk in the county.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your Potter County home right now

Heavy rain days of an inch or more come about 3.3 times a year here, most often in June. A sump pump that hasn't run since last season is a common weak point.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your Potter County home right now

Backups often follow heavy rain, which Potter County gets about 3.3 days a year, when storm water overloads sewer mains and pushes up through the lowest drain in the house.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your Potter County home right now

In Potter County, 2.99 inches fell on the wettest day of the 2015–2024 record. Storms like that, and ice dams in snowy winters, cause most roof leaks.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your Potter County home right now

2% of occupied homes in Potter County heat mainly with wood or propane, below the Texas county median of 6.5%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your Potter County home right now

About 62 nights a year here stay at 65°F or warmer, so basements and crawl spaces can grow mold even without a leak.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in Potter County get water damage

Potter County covers 908 square miles of northern Texas, with about 115,975 residents and 49,390 homes. The county seat is Amarillo, and Bushland and Bishop Hills round out the largest towns. Half the homes here were built before 1963, half after.

62/100 Water Damage Risk Index: Elevated Potter County ranks 32 of 232 Texas counties. See the statewide ranking and method.
1

Aging plumbing

45% of homes built before 1960

Spotting hidden leaks →
2

Frozen pipes

21 nights a year at 20°F or colder

Preventing frozen pipes →
3

Freeze-thaw and ice dams

90 freeze-thaw days a year

Ice dams and ceiling leaks →

The three factors where Potter County ranks highest compared with other Texas counties.

Weather

Potter County gets more hard-freeze nights than most of Texas. From 2015–2024 it averaged 21 nights a year at 20°F or colder, the range where pipes in exterior walls, crawl spaces and unheated garages freeze, and 97 nights at or below 32°F. That ranks 13th of 232 counties.

On February 16, 2021 the low fell to about -8°F, and in the stretch ending February 2021 the county went 7 days in a row below freezing. Leaks from split pipes typically appear the day the thaw arrives.

Most freezing nights fall from December to February, peaking in January. Disconnect garden hoses and shut off outdoor spigots before the first hard frost, and keep the heat at 55°F or higher if you'll be away.

Freezing nights typically start around Nov 2 and end around Apr 3.

Potter gets fewer downpours than most Texas counties, but they still fill basements. About 3.3 days a year bring an inch or more (198th of 232), most often in June, out of 18.9 inches of total precipitation. On October 22, 2015, 2.99 inches fell in a single day. The worst three-day stretch dropped 3.85 inches, ending October 4, 2019, the kind of soaking that overwhelms sump pumps and storm sewers.

About 90 days a year swing from below freezing at night to above freezing by day. Those freeze-thaw cycles feed ice dams on roofs, open cracks in foundations and driveways, and stress pipes that are already marginal.

27
Freezing nights per month, 2015–2024 average
0.8
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What Potter County's homes are made of

70% of homes in Potter County predate 1980, above the Texas county median of 45.8%, which ranks 28th of Texas's 232 counties.

45% were built before 1960. Homes from that era often still have galvanized steel supply pipe, which rusts from the inside until it pinholes, and cast iron drains that crack with age. Slow leaks behind walls are a common start to water damage in these houses.

8% of homes are manufactured or mobile homes, below the Texas county median of 13.4%. Their water lines run under the floor behind the skirting, so a torn skirt or failed heat tape freezes them faster than lines in a site-built house.

Renters occupy 43% of homes. If you rent, the building is usually the landlord's to repair, but your belongings are only covered by renters insurance.

Homes by year built

  • Before 194011%
  • 1940–195935%
  • 1960–197924%
  • 1980–199917%
  • 2000 or later14%
Owner-occupied
57%
Texas median 74%
Single-family
72%
of all homes
Median home value
$147k
Texas median $172k

Beyond water

Mold and fire damage in Potter County

Mold

About 62 nights a year in Potter County stay at 65°F or warmer, a sign of muggy summer air (214th of 232 counties). May is the wettest month. Mold grows when indoor humidity stays above about 60%, the EPA's ceiling. A basement dehumidifier set to 50% and drying anything wet within 24 to 48 hours prevents most problems.

Mold remediation: what to expect

Fire and smoke

Heating fuel matters for fire risk. In Potter County it's 62% utility gas, 36% electric, 2% propane and under 1% wood. Fires here are likelier to start in the kitchen or the wiring than in the furnace. After any fire, keep the HVAC off until ducts are checked, or soot will travel through the house.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across Potter County. The largest communities by population:

  • Amarillo201,885
  • Bushland2,779
  • Bishop Hills202

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Moore and Oldham get more pipe-freeze nights than Potter. Carson County has the oldest housing nearby, with 76% of homes built before 1980.

By the numbers

Potter County compared with Texas

FactorPotterTexas medianRank
Homes built before 1960 45% 20% 11 of 232
Homes built before 1980 70% 46% 28 of 232
Homes built 2000 or later 14% 26% 197 of 232
Manufactured or mobile homes 7.7% 13% 181 of 232
Vacant homes 14% 17% 143 of 232
Wood or propane heat 1.8% 6.5% 212 of 232
Nights at 20°F or colder 21/yr 3/yr 13 of 232
Days with 1 inch+ of rain 3.3/yr 7.8/yr 198 of 232
Freeze-thaw days 90/yr 27/yr 14 of 232
Muggy nights (65°F+) 62/yr 129/yr 214 of 232

Rank 1 is the highest value. Bars run from the lowest to the highest Texas county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

Potter County water damage FAQ

Which towns in Potter County does this cover?
Calls are routed to restoration companies that serve all of Potter County, including Amarillo, Bushland and Bishop Hills, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Potter County?
From 2015–2024 the county averaged 21 nights a year at 20°F or colder, mostly December to February. Pipes in exterior walls, crawl spaces, garages and mobile home underbellies freeze first.
What causes the most water damage in Potter County?
Based on the county's housing and weather data, the biggest local factors are aging plumbing, frozen pipes and freeze-thaw and ice dams. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Potter County?
Pipe bursts and appliance failures are typically covered; slow leaks, seepage and floodwater typically aren't. Ask your agent about water backup coverage, given 3.3 heavy-rain days a year here.
How fast does mold start in a Potter County home?
The EPA advises drying wet materials within 24 to 48 hours. In May, the county's wettest month, and on the 62 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in Potter County: freezing from December to February, heavy rain in May, June and July.

Call line opening soon

Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

Opening soon Checklist