Call line opening soon

El Paso County, Texas · El Paso

Water damage restoration in El Paso County, Texas

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves El Paso, Socorro and Horizon City. Start the steps below while you wait.

Answered 24/7 by a participating local provider. We're a referral service and don't do the work ourselves. How it works

Start here

What's happening?

Pick the closest match. These steps limit the damage and protect your insurance claim. Skip anything that isn't safe.

Burst or frozen pipe: what to do in your El Paso County home right now

El Paso County averages 1 night a year at 20°F or colder, mostly December to January, and 16% of its homes predate 1960.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your El Paso County home right now

Basements flood here mostly in July. El Paso County averages 0.6 days a year with an inch of rain or more.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your El Paso County home right now

Backups often follow heavy rain, which El Paso County gets about 0.6 days a year, when storm water overloads sewer mains and pushes up through the lowest drain in the house.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your El Paso County home right now

Roof leaks here come from summer downpours and, with about 46 freeze-thaw days a year, from winter ice dams. Most show up as ceiling stains in the room below.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your El Paso County home right now

2% of occupied homes in El Paso County heat mainly with wood or propane, below the Texas county median of 6.5%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your El Paso County home right now

With 96 muggy nights a year, mold in El Paso County can appear within days of a leak. Dry first, then clean.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in El Paso County get water damage

With 323,571 homes and around 870,779 residents, El Paso County is 1,014 square miles of western Texas. Besides El Paso, the county seat, the biggest communities are Socorro, Horizon City and Fort Bliss. Much of its housing is recent, with a median build year of 1988.

21/100 Water Damage Risk Index: Lower El Paso County ranks 232 of 232 Texas counties. See the statewide ranking and method.
1

Freeze-thaw and ice dams

46 freeze-thaw days a year

Ice dams and ceiling leaks →
2

Aging plumbing

16% of homes built before 1960

Spotting hidden leaks →
3

Frozen pipes

1 night a year at 20°F or colder

Preventing frozen pipes →

The three factors where El Paso County ranks highest compared with other Texas counties.

Weather

El Paso County is milder than most of Texas, but not mild enough to skip winterizing. From 2015–2024 it averaged 1 night a year at 20°F or colder, the range where pipes in exterior walls, crawl spaces and unheated garages freeze, and 46 nights at or below 32°F. That ranks 159th of 232 counties.

The freeze season here runs December to January, with January the coldest. If you travel then, leave the thermostat at 55°F or above and open sink cabinets on outside walls.

On average the first fall freeze arrives around Nov 17 and the last spring freeze around Feb 27.

El Paso gets fewer downpours than most Texas counties, but they still fill basements. About 0.6 days a year bring an inch or more (229th of 232), most often in July, out of 8.7 inches of total precipitation. On October 24, 2018, 1.99 inches fell in a single day. Multi-day storms matter most for basements; the wettest three days on record here totaled 2.16 inches (through August 22, 2022).

About 46 days a year swing from below freezing at night to above freezing by day. Those freeze-thaw cycles feed ice dams on roofs, open cracks in foundations and driveways, and stress pipes that are already marginal.

18
Freezing nights per month, 2015–2024 average
0.2
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What El Paso County's homes are made of

Roughly 39% of the county's housing was built before 1980. That puts El Paso among the newer housing stocks of Texas's 232 counties.

Since 2000 the county has added enough housing that 34% of homes are that new. Modern PEX and copper rarely fail on their own; the leaks come from connections, appliances and storms.

About 27% of homes went up between 1980 and 1999. Some houses from the late 1970s to the mid-1990s were plumbed with polybutylene, a gray plastic pipe known for failing at fittings. A plumber can tell you in a few minutes whether you have it.

Renters occupy 36% of homes. If you rent, the building is usually the landlord's to repair, but your belongings are only covered by renters insurance.

Homes by year built

  • Before 19404%
  • 1940–195912%
  • 1960–197923%
  • 1980–199927%
  • 2000 or later34%
Owner-occupied
64%
Texas median 74%
Single-family
72%
of all homes
Median home value
$180k
Texas median $172k

Beyond water

Mold and fire damage in El Paso County

Mold

About 96 nights a year in El Paso County stay at 65°F or warmer, a sign of muggy summer air (193rd of 232 counties). August is the wettest month. Keep indoor humidity under 60%, as the EPA advises, and dry any leak within 24 to 48 hours; in a humid month a wet basement left alone won't dry by itself.

Mold remediation: what to expect

Fire and smoke

Main heating fuel in El Paso County's occupied homes: 71% utility gas, 26% electric, 2% propane and under 1% wood. Fires here are likelier to start in the kitchen or the wiring than in the furnace. After any fire, keep the HVAC off until ducts are checked, or soot will travel through the house.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across El Paso County. The largest communities by population:

  • El Paso680,130
  • Socorro37,123
  • Horizon City23,668
  • Fort Bliss11,460
  • San Elizario10,116
  • Homestead Meadows South6,660
  • Canutillo5,962
  • Homestead Meadows North5,795
  • Fabens4,818
  • Anthony4,580
  • Sparks4,134
  • Westway3,484

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Every neighboring county gets more pipe-freeze nights than El Paso. All of its neighbors see more heavy-rain days. Hudspeth County has the oldest housing nearby, with 45% of homes built before 1980.

By the numbers

El Paso County compared with Texas

FactorEl PasoTexas medianRank
Homes built before 1960 16% 20% 145 of 232
Homes built before 1980 39% 46% 158 of 232
Homes built 2000 or later 34% 26% 61 of 232
Manufactured or mobile homes 5.4% 13% 203 of 232
Vacant homes 7.4% 17% 213 of 232
Wood or propane heat 1.9% 6.5% 208 of 232
Nights at 20°F or colder 1/yr 3/yr 159 of 232
Days with 1 inch+ of rain 0.6/yr 7.8/yr 229 of 232
Freeze-thaw days 46/yr 27/yr 45 of 232
Muggy nights (65°F+) 96/yr 129/yr 193 of 232

Rank 1 is the highest value. Bars run from the lowest to the highest Texas county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

El Paso County water damage FAQ

Which towns in El Paso County does this cover?
Calls are routed to restoration companies that serve all of El Paso County, including El Paso, Socorro, Horizon City, Fort Bliss, San Elizario and Homestead Meadows South, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in El Paso County?
From 2015–2024 the county averaged 1 night a year at 20°F or colder, mostly December to January. Pipes in exterior walls, crawl spaces, garages and mobile home underbellies freeze first.
What causes the most water damage in El Paso County?
Based on the county's housing and weather data, the biggest local factors are freeze-thaw and ice dams, aging plumbing and frozen pipes. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in El Paso County?
A burst pipe or a failed water heater is usually covered. Rain-driven basement water usually isn't, unless you added water backup coverage, and floodwater needs a flood policy. July, August and October are when El Paso County gets the most heavy rain.
How fast does mold start in a El Paso County home?
The EPA advises drying wet materials within 24 to 48 hours. In August, the county's wettest month, and on the 96 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in El Paso County: freezing from December to January, heavy rain in July, August and October.

Call line opening soon

Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

Opening soon Checklist