Call line opening soon

Gregg County, Texas · Longview

Water damage restoration in Gregg County, Texas

Water spreading, a burst pipe, sewage, mold or smoke? Call to be connected with a restoration company that serves Longview, Kilgore and White Oak. Start the steps below while you wait.

Answered 24/7 by a participating local provider. We're a referral service and don't do the work ourselves. How it works

Start here

What's happening?

Pick the closest match. These steps limit the damage and protect your insurance claim. Skip anything that isn't safe.

Burst or frozen pipe: what to do in your Gregg County home right now

With 15% of homes built before 1960 and about 2 hard-freeze nights a year, frozen and split pipes are a leading winter risk in the county.

  1. Shut off the main water valve.
  2. Open the lowest faucet in the house.
  3. Turn off the water heater.

Full step-by-step guide

Flooded basement: what to do in your Gregg County home right now

April brings the most downpours to Gregg County, part of 15.6 heavy-rain days a year. Check the sump first.

  1. Don't step in if water could reach outlets, cords, or the electrical panel.
  2. Check the sump pump.
  3. Note where the water came in.

Full step-by-step guide

Sewage or toilet backup: what to do in your Gregg County home right now

15% of homes here predate 1960, when clay and cast iron sewer laterals were standard. Roots and cracks in those lines are a common cause of backups.

  1. Treat it as contaminated (Category 3) water.
  2. Stop using every drain, toilet, and appliance that drains.
  3. Don't try to clean carpet, padding, or upholstery that sewage touched.

Full step-by-step guide

Roof leak or storm: what to do in your Gregg County home right now

Gregg County's wettest day in the 2015–2024 record brought 6.57 inches, and about 27 freeze-thaw days a year mean ice dams in some winters.

  1. Stay off the roof during the storm.
  2. Catch the water and protect the floor.
  3. Watch for a sagging ceiling.

Full step-by-step guide

Fire or smoke: what to do in your Gregg County home right now

2% of occupied homes in Gregg County heat mainly with wood or propane, below the Texas county median of 6.5%.

  1. Don't go back in until the fire department says it's safe.
  2. Don't run the furnace or central air.
  3. Don't wipe soot off walls or furniture.

Full step-by-step guide

Mold or musty smell: what to do in your Gregg County home right now

With 128 muggy nights a year, mold in Gregg County can appear within days of a leak. Dry first, then clean.

  1. Find and stop the moisture first.
  2. Don't disturb large patches.
  3. Small spots can be a DIY job.

Full step-by-step guide

Local risk profile

Why homes in Gregg County get water damage

Gregg County covers 273 square miles of eastern Texas, with about 125,480 residents and 53,883 homes. Longview is the county seat; Kilgore, White Oak and Liberty City are the next largest communities. Half the homes here were built before 1980, half after.

51/100 Water Damage Risk Index: Elevated Gregg County ranks 112 of 232 Texas counties. See the statewide ranking and method.
1

Heavy rain and basements

15.6 days a year with an inch or more

Basement waterproofing →
2

Muggy, mold-friendly summers

128 nights a year at 65°F or warmer

Mold after water damage →
3

Frozen pipes

2 nights a year at 20°F or colder

Preventing frozen pipes →

The three factors where Gregg County ranks highest compared with other Texas counties.

Weather

Pipe-freeze risk in Gregg County sits near the middle of the state. From 2015–2024 it averaged 2 nights a year at 20°F or colder, the range where pipes in exterior walls, crawl spaces and unheated garages freeze, and 28 nights at or below 32°F. That ranks 126th of 232 counties.

On February 16, 2021 the low fell to about -2°F, and in the stretch ending February 2021 the county went 4 days in a row below freezing. Leaks from split pipes typically appear the day the thaw arrives.

Expect the hardest freezes in January, inside a season that runs midwinter. That's when an outdoor spigot left connected to a hose, or a pipe in a crawl space, is most likely to split.

Freezing nights typically start around Nov 13 and end around Feb 26.

Heavy rain is a bigger factor here than in most of Texas. About 15.6 days a year bring an inch or more (27th of 232), most often in April, out of 52.4 inches of total precipitation. On March 9, 2016, 6.57 inches fell in a single day. The worst three-day stretch dropped 9.45 inches, ending March 11, 2016, the kind of soaking that overwhelms sump pumps and storm sewers.

About 27 days a year swing from below freezing at night to above freezing by day. Those freeze-thaw cycles feed ice dams on roofs, open cracks in foundations and driveways, and stress pipes that are already marginal.

11
Freezing nights per month, 2015–2024 average
2.3
Days with 1 inch or more of rain per month, 2015–2024 average

Housing

What Gregg County's homes are made of

Roughly 50% of the county's housing was built before 1980. That puts Gregg near the middle of Texas's 232 counties.

The mix runs from 15% built before 1960 to 22% built since 2000, so older neighborhoods bring aging pipe while newer subdivisions bring failed appliance lines and water heaters.

28% date from 1980 to 1999, the window when polybutylene, a gray flexible plastic supply pipe, was used in some homes. It's prone to leaks at the fittings, so it's worth checking for in a house from those years.

8% of homes are manufactured or mobile homes, below the Texas county median of 13.4%. Their water lines run under the floor behind the skirting, so a torn skirt or failed heat tape freezes them faster than lines in a site-built house.

Renters occupy 40% of homes. If you rent, the building is usually the landlord's to repair, but your belongings are only covered by renters insurance.

Homes by year built

  • Before 19403%
  • 1940–195912%
  • 1960–197935%
  • 1980–199928%
  • 2000 or later22%
Owner-occupied
60%
Texas median 74%
Single-family
66%
of all homes
Median home value
$203k
Texas median $172k

Beyond water

Mold and fire damage in Gregg County

Mold

Gregg County averages 128 warm, muggy nights a year (lows of 65°F or more) and gets the most rain in April. Keep indoor humidity under 60%, as the EPA advises, and dry any leak within 24 to 48 hours; in a humid month a wet basement left alone won't dry by itself.

Mold remediation: what to expect

Fire and smoke

Heating fuel matters for fire risk. In Gregg County it's 32% utility gas, 66% electric, 2% propane and under 1% wood. Heating equipment, cooking and electrical failures cause most home fires nationally. Even a small kitchen fire can leave soot through the whole house, because smoke follows air currents into closets, ducts and attic space.

Fire and smoke cleanup: first steps

Coverage

Communities served

Calls connect to restoration companies that work across Gregg County. The largest communities by population:

  • Longview82,923
  • Kilgore13,470
  • White Oak6,235
  • Liberty City2,648
  • Lakeport1,170
  • Clarksville City883
  • Easton429
  • Warren City331

Population from ACS 2020-2024 5-year estimates. Townships and unincorporated areas are covered too.

Nearby

Neighboring counties

Smith and Upshur get more pipe-freeze nights than Gregg. Its housing is the oldest in the area by share of homes built before 1980.

By the numbers

Gregg County compared with Texas

FactorGreggTexas medianRank
Homes built before 1960 15% 20% 154 of 232
Homes built before 1980 50% 46% 94 of 232
Homes built 2000 or later 22% 26% 149 of 232
Manufactured or mobile homes 7.9% 13% 177 of 232
Vacant homes 10% 17% 186 of 232
Wood or propane heat 1.8% 6.5% 212 of 232
Nights at 20°F or colder 2/yr 3/yr 126 of 232
Days with 1 inch+ of rain 16/yr 7.8/yr 27 of 232
Freeze-thaw days 27/yr 27/yr 112 of 232
Muggy nights (65°F+) 128/yr 129/yr 119 of 232

Rank 1 is the highest value. Bars run from the lowest to the highest Texas county; the tick marks the median; orange means higher water damage risk than the median, green means lower.

Questions

Gregg County water damage FAQ

Which towns in Gregg County does this cover?
Calls are routed to restoration companies that serve all of Gregg County, including Longview, Kilgore, White Oak, Liberty City, Lakeport and Clarksville City, plus the townships and rural areas around them. If the first company can't reach you quickly, ask to be connected with another.
How often do pipes freeze in Gregg County?
About 2 nights a year get to 20°F or below, concentrated in January. The longest cold spell in the 2015–2024 record was 4 days below freezing.
What causes the most water damage in Gregg County?
Based on the county's housing and weather data, the biggest local factors are heavy rain and basements, muggy, mold-friendly summers and frozen pipes. Appliance supply lines and water heaters cause leaks everywhere.
Will my insurance cover water damage in Gregg County?
A burst pipe or a failed water heater is usually covered. Rain-driven basement water usually isn't, unless you added water backup coverage, and floodwater needs a flood policy. January, April and May are when Gregg County gets the most heavy rain.
How fast does mold start in a Gregg County home?
The EPA advises drying wet materials within 24 to 48 hours. In April, the county's wettest month, and on the 128 muggy summer nights a year when lows stay at 65°F or above, basements dry slowly on their own, so start fans and dehumidifiers the same day.

Water won't wait. Neither should you.

Peak risk months in Gregg County: freezing from midwinter, heavy rain in January, April and May.

Call line opening soon

Sources: U.S. Census Bureau, ACS 2024 5-year estimates (2020-2024); weather from NOAA nClimGrid-Daily county averages (EpiNOAA), 2015–2024, averaged across the county; county boundaries from Census TIGER. Reviewed 2026-10-21. Methodology

Opening soon Checklist